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January 2024 by Evie Torres
Julie is amazing and the whole staff is so helpful
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October 2023 by K_M Walker
I went in to get highlights and then all over color, on the hair that was not highlighted. I also ONLY wanted half of the normal all over highlights. I wanted way more dark than highlights. The lady did NOT do what I wanted. She gave me so many highlights. I would not recommend this salon. And she charged me me full price even though I was not happy
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September 2023 by Semy Lee Fox
I went to this place a long time ago (maybe a year) and finally got around to doing a review. I went to this place because of all the positive reviews and I literally just wanted to get a simple cut and my hair to be thinned out. I don't remember who my hairdresser was, but when she thinned out hair, she used a technique I've never had anyone else use before. She twisted my hair around her hand and then used the "thinning" scissors (I don't know all the terminology) to thin it out that way. All the methods I've had done to my hair never twisted my hair. I didn't think anything of it but when I went home to take a shower, I noticed that my hair started to fall out like crazy in all different sizes. I expected that to go away, but it didn't. Every time I would take a shower and then brush my hair, my hair would do the same thing (again, this never happened with any of my previous haircuts where I got my hair thinned out). This falling out of hair continued for nearly 6 months until my hair started growing out more and evened out. I would not recommend getting your hair thinned out here. Very unhappy with that visit.Service: Haircut
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August 2023 by Maycee Romero
Extremely happy with the outcome of my hair! Had hair down by my hips and went to shoulder length. I didn’t give her much to go on, but Sarah did a wonderful job and the outcome was even better than I was expecting!Service: Haircut
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May 2023 by Valerie Flores
I was so scared to get bangs but Sarah cut and styled my hair amazing ? She’s a sweetheart and I will definitely be returning!Service: Haircut
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April 2023 by angela durcan
I have been going to Highlights for the last 15 years. Julie is the best hairdresser in Killeen, in my opinion. She is a perfectionist and my color/cut comes out perfect every time!Services: Ombre hair color
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October 2022 by Sabrina Ames
Walked in with a bad haircut. Walked out feeling fabulous! Thank you Sarah!
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September 2022 by Leslie Y.
This salon is definitely a hidden treasure in Killeen! I found Highlights Salon & Spa unexpectedly while looking for hair places around the area. I checked their website and immediately found an availability for a haircut appointment and booked it with Roxanne. Roxanne has 10 years of experience with doing bob cuts (as said in her profile on the website), and this was a perfect match for me since the haircut I wanted was a soft-blunt bob cut. Roxanne is amazing and so sweet. She made me feel at ease during my appointment as this was the first time I was cutting my hair short in a very long time. During the cutting process, she would check in with me and ask if the length of my hair was where I wanted it to be, which I appreciated as not many hairdressers I had in the past did this. She made me feel so comfortable and well-cared for during this visit. I cannot recommend her enough if you're looking for a bob cut or any haircuts in general. She will definitely give you the transformation you've been looking for! For anyone curious, I have dark, straight, and thick hair. Roxanne did such a great job that the shorter pieces in the back of my hair doesn't flare out, when it typically does when I cut my hair short. She definitely knows what she's doing! I will definitely be going back to this salon and share it to all my friends in the area.
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September 2022 by Jacinta Bernard
Roxanne did my hair and I was very pleased with the results. All the girls working there are very friendly and the prices are reasonable for the quality service I got. ?Service: Hair highlighting
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July 2022 by Ana M Ortiz
Went in for a haircut on 7/13/22 with Roxanne. She did an amazing job. It was a short bob but it came out exactly how I wanted it. She listened to me and took her time making sure it was perfect. She also has very delicate hands and it was very relaxing sitting on her chair, I was really close to falling asleep which is what I needed.Service: Haircut
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July 2022 by Melinda Newton
I finally found the perfect salon! Sandy was AMAZING and she exceeded my expectations with my cut and color. She is truly an artist! I highly recommend this salon and ask for Sandy!
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June 2022 by Amberleigh K.
Sadly I can't recommend this salon. I hadn't gotten my hair done in over a year. My birthday is coming up and my friend will be visiting so I was excited to finally have it done. I was literally so excited for this appointment that I could hardly sleep the night before and now I'm just incredibly disappointed and sad. The photo on the left is what I asked for and right is how I left. While discussing beforehand, I said my main "want" was to get the dark base color. The appointment lasted 5 1/2 hours which is way longer than any hair appointment I've ever had. My husband took off work to watch our kids and instead of missing a few hours, he missed all day. Total was over $400 with tip (20%.) The price wouldn't bother me if I received what I wanted. I'm not sure how customer would service would be if I had expressed my concerns. I have anxiety about looking in the mirror at myself with others around so I usually glance, say I like it, then wait until I get home to actually look at it. 2 stars instead of 1 because my stylist was very nice and friendly.
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May 2022 by Rebecca Fay
Wow! Needed an updo for an event and took a chance with a new salon and stylist, and boy was I impressed! Sarah used my photos for a low, messy bun as inspiration, making sure I liked everything along the way. My updo came out perfectly, and I was done with my appointment in about an hour! Will definitely return.Service: Updo
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May 2022 by Alexandra L.
Received the best hair cut of my life from Jessi. From the wash to the styling, I had a great experience with her.
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March 2022 by Nancy Mcgowan
I requested my appointment online, 24 hours later I received an "appointment denied" email. The response stated I would need a color correction and it would take longer than a singular appointment- it also stated they attempted to call me and they were told they had the wrong phone number. No one called- the number is correct- no one has seen my hair to be able to state anything needed whatsoever- my hair is not currently colored so perhaps the assumption is based off my profile picture from 2 years ago? Customer service wise I would have preferred an email requesting more info or a real phone call prior to sending a denial email. Odd way to do business. It sounds like from the reviews they have great stylists so that is awesome- just a really crummy booking and followup system.Service: Hair coloring
