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January 2024 by Carolina Stoddard
Booked a Salon appointment, selected the appropriate selections from the dropdown menu, selected times that worked best for me.Received a call 15 mins later the stylist was no longer practicing hair, so I was changed to another stylist, Me: "Sure,no problem".Asked if the appointment was still at the same time was informed it was changed to an earlier time, let them know that, that would not work as I scheduled that particular time because of my work schedule.1) WHY would you have a scheduling system showing people that no longer do hair.2) WHY would you change the customer's appointment without consulting with the customer.I let the "Master Stylist" know I would just cancel the appointment, phone was SLAMMED in my ear.I will take my business elsewhere.
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January 2024 by Brooklyn Jackson
I order my shoes and pick them up from here. The staff is friendly
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January 2024 by Material Girl
Your loss prevention needs to chill.I'm still a woman at the end of the day so having a random grown man stand on top of me is frightening. It's not my fault you guys keep your Wet brushes all the way in the salon towards the door. You either need to hire a woman or someone who doesn't make his racial profiling so obvious. I wouldn't have bought anything had I not had a gift card. I'm glad JCPENNY is going out of business now. :)
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January 2024 by Eliseo Alaniz
Excellent place
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January 2024 by Jason Haydon
Had just what I needed!
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December 2023 by Yordanka Rodriguez
I love her offers ❤️
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December 2023 by Gloria Martinez
Thanks JC Penney! You made Christmas shopping a blast! I found different items for almost everyone on my list. On-line or in store, shopping was made quick and easy.
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December 2023 by Silver Lex
I had to call 4 times just to ask if a perfume was in stock… the lady hangs up in my face and pretended the phone was not working. Initially I call back again thinking maybe the call got disconnected… nopeShe just didn’t feel like working today. It was super cringe and weird. By the 3rd time she was like yes I can hear you then proceeded to hang up… like girl why are you playing on the phone (lol) I had to call a different department to get my answer. Yikes
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December 2023 by Wanda Ruiz
The service here is great. Merchandise prices are good.
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November 2023 by Jabier Dedios
Excellent
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November 2023 by Justin Villa
Decent deals, but the store itself seems to be falling apart and dated. Just learned shaq has is how stuff collection at JCPenney's
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November 2023 by Cathie Asti
I've been to four other stores before I landed at JCP I'm needing regular jeans nothing ripped up or anything like that also curious is the variance in pricing, and sizes I was finally able to find the right size at JCP and the price was right enough for me to get two pair. I wasn't overly hassled by a salesperson but they were there and ready to help if need be, check out was actually speedy this time around!
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October 2023 by Sema Thurman
Still a nice place to shop
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September 2023 by Julie Buchanan
I've always loved JcP's, but it seems like it continuously goes downhill as far as quality of product and now service. The employees I encountered (all 2 of them in the entire store) were absolutely fantastic! They were both super helpful & friendly. They were the only 2 in the entire store as far as I saw though. That's much too large of a store for 2 employees to be efficient in doing and paying attention to everything. This is the 2ND JcP I've visited in the last year with the exact same issue.
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September 2023 by KFlo
So glad this store is still around. So nice to have some choices to shop. Great sales and prices too.