Killeen Heating and Air Conditioning provides exceptional services, with technicians being prompt, polite, and helpful. Customers have noted that the technicians, like Joe and Brian, are knowledgeable and skilled at diagnosing problems quickly. Many customers appreciate their willingness to explain issues and offer tips for future prevention. However, some customers have had negative experiences with office employees, including unprofessional behavior. Despite this, the company's technicians continue to receive high praise for their responsiveness and professionalism. They provide quick solutions to customers' needs, often arriving faster than expected, even after hours. Overall, while some employees may need improvement, Killeen Heating and Air Conditioning's technicians demonstrate a strong commitment to customer satisfaction, making it a reliable choice for HVAC needs.
We had Killeen Heating and Air Conditioning install a new 4 ton HVAC Unit at our home. They showed up early and we're done shortly after lunch. They were very professional and polite. I will highly recommend this company to anyone.
June 2026
Great service! Showed up right away and got my A/C running same day.
June 2026
Excellent service from start to finish. Josh was professional, honest, and took the time to clearly explain what was going on with our system and what our options were. It’s rare to find someone that thorough and trustworthy. Highly recommend.
