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November 2023 by Drunk ces Drunken ces
Lori is a very knowledgeable person. She got great customer service and really listen to all your needs and wants. Ty for all your help. She is at the Killeen location by the mall.
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November 2023 by Angelena Rivera
Lori has been so helpful with our mattress. Had to exchange it and the process to get new one was easy!
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November 2023 by Matthew Canady
Very clean inside and the sales associate worked well helping my 7 year old daughter pick the mattress that was best for her.
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October 2023 by Kcharra Branch
They came on time, very professional, cover their shoes, and was quick fast, but sufficient. I'm very happy with everything done. I couldn't make out the name, but it's a screen shot of his name on the card. Now I sleep well at night. Thank you.
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October 2023 by RealTalk2
Great service, great personality. I will refer anyone that ask me about a mattress. Tatjana was great to talk too. Very informative on all mattress brands. Top notch service with a smile.
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October 2023 by Carla A
Lori answered all our questions and concerns. She was patient explaining all the different brands and offer. She also got us the best deal!
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September 2023 by nikki haskins
Lori of Killeen, helped me pick out the best bed for me and went above and beyond to let me try different ones even getting beds from the back. Great bed! Great customer service! Great price! I have nothing bad to say except sorry for being so picky Lori.
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September 2023 by Ceatrice Sanders
The sales associate was very professional and knowledgeable of the Mattresses. She had my grandsons lay on the mattress on their side for them to determine if the mattress was comfortable for them. She was awesome.
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September 2023 by Yocheved Zebulon Israel
Lori had great customer service. My shopping experience was speedy, efficient, and I feel great about the deal she got me. She set the standard for any future mattress shopping. Would highly recommend!
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August 2023 by David Seaton
Very positive experience recently at Mattress Firm. Miles was extremely helpful and professional as he clearly answered all of our answers. We’re exciting to be receiving our new mattress soon!
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August 2023 by Oneyda de Lopez
Lory was our Sales Associate, she was only very professional, but also very friendly and definitely customer service oriented as well as very patient! We had a great experience!
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August 2023 by victor torres
Mattress firm in killeen mall had a decent selection of mattresses. I've always been the type to save money by going to wal mart but finally stepping into a real mattress only store really helped me realize what I was missing out on. There's a selection of mattresses for everyone's price tag and are of better quality than that of wal mart. I personally bought my Sleepy mattress and it's probably the best money ever spent. Everyone HAS to sleep, might as well sleep comfortably right?
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July 2023 by Gealyn Marie Casarias
Robert has been very helpful and friendly. He explained and guided me to get a perfect mattress. I would definitely recommend him and mattress firm to my friends.
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July 2023 by Valerie Robertson
Lisha was very helpful with selection and friendly. We explained our sleeping patterns and she made recommendations that we felt would work for both of us.
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July 2023 by Blaine Winderl
Great experience. Tremaine is very friendly and knowledgeable. I think I made a new friend.
