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February 2024 by Andrea A.
Andrew is a super great retail store assistant with everything along with his co worker that was there today very good and met all our needs and has answers to everything was a great help
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September 2023 by KEMO Cali
Great customer service excited to get my s23 ultra .
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July 2023 by Shannon Rendleman
This location was very helpful, and patient handling a situation that they never came across. My phone stopped connecting to Metros service and couldn't be reconnected. Max and Adrian kept trying to assist me going above and beyond with their customer service. This rating applies to INSTORE and INSTORE ONLY. When I called the 1800 number I got nowhere. They were rude and unprofessional, and I was even hung up on. The language barrier made everything much more complicated and unresolved. To top it off, I paid for service I never got and couldn't get my money back because I couldn't "authenticate." I will never do business with this company. I really do wish employees like Max and Adrian the best, and I hope they receive the recognition they deserve for outstanding customer service.
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June 2023 by Google user
This location was very helpful, and patient handling a situation that they never came across. My phone stopped connecting to Metros service and couldn't be reconnected. Max and Adrian kept trying to assist me going above and beyond with their customer service. This rating applies to INSTORE and INSTORE ONLY. When I called the 1800 number I got nowhere. They were rude and unprofessional, and I was even hung up on. The language barrier made everything much more complicated and unresolved. To top it off, I paid for service I never got and couldn't get my money back because I couldn't \\\"authenticate.\\\" I will never do business with this company. I really do wish employees like Max and Adrian the best, and I hope they receive the recognition they deserve for outstanding customer service.
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December 2022 by Eric Henley
A returning customer. Had a great experience in the store when making the purchase and they even went as far to call me up last night to see how I enjoyed the service as well as offering me another tablet at a killer rate. If you ever need a great phone and even better service this location is for you.
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November 2022 by Latishua Collins
Everyone is always so polite friendly and great customer service
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June 2022 by Nelson Alma
The lady did a great job explained everything tell us if we need help to come back to her great job excellent
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May 2022 by Beanie Way
Brandon helped me upgrade my phone, very polite.
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March 2022 by Donna Johnson
Brandon had an attitude because we didn't purchase a phone case or the protect glass , he needs to have better Customers service skills
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February 2022 by Michael Thomas
Kay... Was so helpful ..she walked us through everything we need to know about phone and plans....
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August 2021 by ohdaddy14
Didn't have wat I was look n for
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March 2021 by Janet Davis
Really nice..helpful!! Good customer service
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March 2021 by Angela Coleman
The ladies that where there today we're very nice.
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January 2021 by Andre' Butler
Customer service top of the line. Very knowledgeable and helpful. Id recommend this store to everyone.
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January 2021 by Khamibullocks
Milton and Savannah shown excellent customer service. I'm enjoying my Hotspot LinkZone!! Thanks again
