-
September 2023 by Angieb2u
I have been with this company since 2021 and my storages(2 units) was increase 4 to 6 months. Not saying at that time place wasn’t clean or staff not courteous, but now even during times they “supposed “ to be open, U go there no one is there…. What has irritated me they Don’t return Ur phone calls Anymore like they use to….. yes I can understand staff shortages, they Do need to check Ur messages. Also, when U have customers renting unit(s) over a Year, Need to consider giving them a Flat Rate… things happen in their lives also. But I do appreciate the time when Ur prices was reasonable when started out, but I had to go and Again check Ur voicemail and reply. Oh forgot to take pic of Unit 151, since I didn’t finish about or after midnight, just how this Unit look, clean Believe me that’s how Unit 151 look, after 2 years renting.
-
September 2023 by Jelissa Ruiz
Excellent customer service! Always professional over the phone and in person. They always contact me when I’m 1 say late with my payment and remind me consistently, which I totally am grateful for because otherwise I would lose my stuff in storage. They also send you the late payment reminder in the mail ! I love this place because they do their jobs to protect not only themselves but their customers as well ! So thank you very much !!!
-
August 2023 by Iemaima Nomaaea
Highly recommend. They are very helpful an respectful. They helped me with everything I needed thank you.
-
August 2023 by Atkinson Walker
Move it was a great location, the access to the facilities were very easy and very friendly staff. Sadly after I rented a unit from this location I will receive an email every 6-8 months saying that they were increasing the rent with no explanation. I know that we are in a very down turn economy, but this was ridiculous. There I have to give them two stars.
-
May 2023 by Barb Morgan
It was great when I got my unit. But since getting new owners I’ve had nothing but trouble. Then when I address it with management they come up with some oddball rule that I was never made aware of. If it wasn’t such a hassle to get a truck and move all my stuff to a different storage place, I would. Gary, the previous manager, was spectacular and the reason I went with this company. But now, I’ve been extremely disappointed ever since getting new owners/managers.
-
April 2023 by Morgan
It was great when I got my unit. But since getting new owners I’ve had nothing but trouble. Then when I address it with management they come up with some oddball rule that I was never made aware of. If it wasn’t such a hassle to get a truck and move all my stuff to a different storage place, I would. Gary, the previous manager, was spectacular and the reason I went with this company. But now, I’ve been extremely disappointed ever since getting new owners/managers.
-
March 2023 by President Morty
Great storage, low prices, great staff
-
January 2023 by Amparo Aguilera
Hello,my name is María and i have a storage unit with you but my problem is the Page web is not working i try to @ mail,Messenger from the Facebook page and my sister in law call several times and no response i' m in another country and i allways pay thru the web and never had any problem until know.Please check your @mails..
-
December 2022 by Samuel Rambert II
Easy set up, Gary's customer service was top-notch.
-
October 2022 by gala rolla
They have friendly service, I also like that I can come and go at my leisure.However, the door opens fine, but when I am trying to leave my door keeps getting stuck when I am trying to lock it back up.So, that takes time to get the latch Iined up correctly.I also hate the smell of moth balls, but I do understand the purpose for them
-
October 2022 by R McLennon
Gary was very Friendly and professional, great Customer Service. Units were clean. The process was smooth. Thanks Gary!
-
October 2022 by cynthia martin
Everything was convenient and easy the day we leased the unit and moved in. The staff member was extremely helpful and kind.
-
September 2022 by Frankie
Customer Service is Great. The prices are extremely too high
-
May 2022 by Carol Hymes
Outstanding customer service. True professionals that have a genuine concern for you and your property.
-
May 2022 by AnJanette Abad
Very professional, extremely clean, took time to explain everything efficiently