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January 2024 by Chazia Miles
Exceptional service and friendly staff
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December 2023 by Makenzie
Got a pair of pants hemmed for $15. Came out exactly like I asked. Very friendly employee helped me. Would definitely recommend!
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September 2023 by Priscilla Peresetene
If you guys are looking for basic measurements or someone to help you with measurements, this is the place. I've went to 4 almost 5 different alterations and sewing places out off almost 5 places, this place helped me. I needed measurements for my wedding dress, and I couldn't go to the one bridal shop here in Killeen because anything over 3 basic measurements was going to be charged. This place was quick and out.
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August 2023 by Tamica Lindsey
I have used OK alterations several times but this is the first time I have wrote a review. A little back story, I procrastinated on getting my uniform dry cleaned. I dropped my uniform of Saturday afternoon and asked if it could be ready by Monday. She the store owner told me yes after 5pm. Monday 5pm rolls around and I am stuck at work. I call OK and ask if I can pick it up at 6. She tells me they close at 6pm and she had an errand to run but said she would come back at 630pm so I can grab it.. 6:30pm comes around and Mrs. OK CALLS ME and of course I am still stuck at work but she knows I need my uniform for Tuesday morning. Mrs. OK says "Come back at 9pm and I will make sure you get your uniform!”.. Never in the time I have been stationed in Killeen have I experienced amazing customers service especially when she DIDN'T HAVE TO. Nothing that happened today was her fault and she did not have to care, but she did and I am forever grateful. Thank you Mrs. OK for helping me out today. You have a customer for life.~Tamica~Services: Clothes pressing
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June 2023 by Leilani
The owner Jennifer is such a sweet lady. I went in there this morning to have my scrubs hemmed up. I got to talking with her and I let her know that I chose her shop due to her having the highest reviews. 4.9 stars. She had no idea. So when I showed her the reviews she was so happy. She told me I made her day! She even threw in a free press for my scrubs. Thank you Jennifer!
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June 2023 by Donna Brooks
I used this cleaners when Ms. OK was there. She is no longer there. I went to get some children shorts taken up in the waist and for that she wanted to charge me $10.00 each for five pair. $50.00 total the Childs shorts did not cost me that much. I think she did not give a good price. Nothing good last forever.Service: Alterations
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June 2023 by Kay Powell
Great FAST service!
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January 2023 by Debbie Rodriguez
Got my husband a hoodie for xmas & didn't realize that the brand runs super big. I brought the hoodie to the owner of the shop around 1:30pm for alterations and she had it finished by 4:30pm. I was expecting to have to wait at least a day since its so last minute & so close to xmas but she had it ready within the same day, I was so impressed! She did a great job with the alterations and her prices are more than reasonable. 10/10 recommend, I will be using her services in the future!Service: Alterations
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October 2022 by Andrew Mason
Absolutely fantastic. I needed my mess dress altered quickly and although she said she was very busy, she still did it in 24 hours! Super fair price too! Looks and fits great!Service: Alterations
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September 2022 by Elbert Marbury
1st time I went here was to get my daughter's prom dress alternated and it was a last minute thing, but the nice lady squeezed it in and did an lovely job, well my son broke his zipper on his Tommy Hilfiger Bookbag before school even started, NEVERTHELESS, again this nice lady fixed it same day and replaced the entire 27" zipper, this place is truly awesome...
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August 2022 by Maurice Washington
Very nice customer service and proficient. Really know how to measure to your correct sizeService: Alterations
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June 2022 by Elizabeth Alston
Sweetest tailor ever!! I took in a couch cushion to have repaired that I had ripped and she fixed it in less than 5 minutes and then she didn’t want to charge me for the repair! I begged her to accept my money. Definitely come here if you need something cleaned or fixed.Services: Couches/sofas
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May 2022 by Kenetra Nealy
This cleaners is amazing. I called 4 days ahead of prom and was worried my daughters dress wouldn’t be ready in time and that I couldn’t bring it in due to working, so I had to trust they would fit my daughter well without my presence. The customer service was great & I couldn’t have been more comfortable after speaking with the seamstress. Needless to say my daughters dress was altered absolutely perfect!
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October 2021 by Kayla P.
I dropped off my husbands ASU uniform. After picking it up and after they had already closed today he noticed the buttons on all 4 pockets are completely missing. He removed all his pins but the buttons should have been placed back on or given in a separate bag if they were removed. So now his uniform that he needs tomorrow morning will be missing pieces. It also still has some stains on it. Disappointed. I gave an extra star because the lady was friendly and I'm sure she does a good job and that this just got over looked. But now it screws my husband for tomorrow and he will also have to buy new buttons since they went missing.
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October 2021 by LeAnn Smith
GREAT GREAT GREAT!! Fast friendly well done work. She has made many alterations and completely reconstructed dresses for my daughters!! Amazing!!Service: Alterations
