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January 2024 by Hansel Delgadillo
I usually take my 23 Yukon ultimate to temple due to always having a solid experience but decided to try patriot GMC due to being in a hurry and it was a horrible experience. First I scheduled an appointment to only receive a text as I arrived that it would be first come first serve basis, no appointments. Then after an hour and half I was given my truck back with all 4 tires PSI low., I asked if the tire pressure was checked, they stated it wasn’t. I also asked if fluid levels were checked I was told that “it should have been, but not sure” after the tires were given air, the truck still stated the tires weren’t inflated, one of the techs then told me I have to drive the vehicle around to get the correct tire pressure to display, after a few seconds another tech came with the tire pressure learning device and pressed on all for tires and miraculously all tires showed the correct tire pressure. Seemed like everyone’s first day on the job. Will not be going back
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January 2024 by Joseph Davis
Ask for Angelica! She is fantastic and goes above and beyond! I was coming from 3 hours away and she was willing to stay late to accommodate my schedule. Big thanks to her, Andrew and Clint!
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January 2024 by Kennieth Kensley
Was the best car buying experience with no pressure or nonsense I've ever dealt with at other car dealerships. Thanks to the staff of Patriot Buick GMC!
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January 2024 by Mike A
I highly recommend Shaneisha, Paul and Michelle. They worked together to make the whole buying experience stress free. Great job! I'm looking forward to buying another vehicle in the near future, and Patriot will definitely be my first choice.
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November 2023 by Soldier Boy
I came for an oil change. It was accomplished in a reasonable time. While I was waiting I went over to the show room to see some new vehicles. Dean showed me the Envision. It is a vehicle I would purchase,If I didn’t want to trade my Lacrosse , with no down payment and a car payment of 450.$ a month or less. A 10 year contract would be GREAT! The experience is always inviting.
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October 2023 by Shawn M.
Do not recommend! I was interested in a vehicle they had, I drove an hour to get there, I had a really nice low mile trade-in. They give me the paper with the numbers in it, over 10k less than what my vehicle is worth! I said no, the manager Andrew came out and talked to me like I was an idiot. He told me that book value doesn't matter. That he was "giving me as much as it's worth". Interesting....CarMax offered almost $4,000 more, had another dealership offer me $4,500 more than their insulting offer. I wasted so much time driving there and back just to be talked to like I was an idiot, and insulted with such a ridiculous offer. I would not recommend this place to anyone. Horrible experience!
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October 2023 by Chris Miller
Our sales person was phenomenal. We called ahead of time and she had the 2 vehicles we were interested in up front with keys and doors open. She didn’t make us drive a specific route so we really got a good feel for the vehicle. The finance process was also quick and easy. Best of all…I love my new GMC.
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October 2023 by Puni Pedro
My Service Advisor, Andre S. Was pretty amazing. I was almost 3 hours early for my appointment but he took my truck and got it serviced within the hour. He also helped get coupons to bring my cost down. I really appreciate how Andre took the time to help me and even gave me a quote on some recommended services that I need but can’t afford right now. I’m definitely going back. Thank you for the great customer service Andre!Much Appreciated.PPedro
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October 2023 by Kim Cabrera
Yesterday, I went to Patriot Buick GMC to get my oil changed. Good experience, this nice guy changed my oil, he was very courteous and I appreciate that. Patriot is also a good place to purchase a car. Throughout the years, I’ve been two SUVs from them and they were both great!The staff is always friendly and helpful ( especially Andre). So if you need your oil changed or looking to buy a car. Go to Patriot Buick GMC, you will not be disappointed! ??♀️??
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October 2023 by Dave Diaz
Quick, easy, no nonsense experience. Called to test drive 2 vehicles, Angelica told me one sold, but she could get the other one ready. Showed up and was driving in a few minutes. Loved the car, came to an agreement on price, and drove it home. The other dealerships in the area would ask me unnecessary questions, want to talk about finance options, or in 2 other cases, didn't even have the car I made an appointment to test drive.... every dealership I worked with wasted my time. Patriot was the exception.
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October 2023 by Sirena Bielec
I had picked up floor mats one week prior to my appOintment. At that time, I was told that the key fob I had ordered was in and I could schedule my appointment to have it programmed. When I showed up to my appointment, I was informed that the key fob was not available. The service manager spoke to me himself and explained the situation. I appreciated him coming to speak to me fairly quickly. I was told they would track one down for me and call to schedule the appointment. A few hours later, I did receive a call and have since rescheduled my appointment. Overall, I was satisfied with how I was treated and look forward to having my new key fob programmed. Thank you to the service manager for helping me and finding a fob!
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October 2023 by Marshall Speights
Thank you Patriot service department team for making my nightmare situation as stressless as possible! Mr. Chuck is an amazing service manager manager who prioritizes his customers interests and does everything in his power to assist them in their time of need. Ms. Kim is a superior service associate who always kept me informed and greeted me with kindness and a warm smile. Mr. Michael is an extremely knowledgeable and meticulous service tech who knocks out repairs as quickly as possible! Thank you all!!!
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September 2023 by Chris Goodwin
I ordered my GMC parts/accessories online for delivery to Patriot GMC. Everything arrived quickly and was able to make an appointment. Everything was installed perfectly by Patriot Service Department and Andre called me earlier than expected that my truck was ready for pick up. I couldn’t be more happy.
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September 2023 by Quade
Hands down recommend Patriot! Great pricing, finance options, vehicle selection, and old fashioned VIP experience when purchasing. They beautifully detail vehicles upon delivery and walk you through features and how to get everything connected and set up. Angelica was our sales representative and she was absolutely wonderful! We flew to Austin from the other side of the state just to purchase from them. Definitely give them your business
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September 2023 by Destiny Savala
Super friendly and professional staff. A big thank you to Marco for having patience with my husband and I. He was able to get me in a vehicle with no problems. Andrew was also a big help. I appreciate both of you guys! If anyone reading this review is debating on purchasing a vehicle from this dealership, DO IT! Ask for Marco. Again, thank you!
