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August 2025 by Kyle S
Wow! What in the world happened to pulling in and getting my oil changed paying the guys right there in the bay and then going about my day???You guys added at least 30 minutes to the process having to go to the service desk wait to be helped then they took my keys. After the oil change walking back to the service desk to process the paperwork to then walk to the cashiers desk. Come on. Also oil change and tire rotation was $95 she quoted me $145 now? $110 just for the oil. I feel bad because the guys doing the work are great and do a good job. But I won’t be coming back unless you can add some efficiency back into the system.
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October 2024 by Tijuana Faulhaber
They are just awesome!! I appreciate the service and Mr. Andre is on point.
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April 2024 by Kim Cabrera
Recently someone hit my car from behind and I took it to the Patriot Collision Center to get it fixed. They did an outstanding job repairing my car. Their service is always top notch. I am a satisfied customer.
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March 2024 by Kim Ba
Recently someone hit my car from behind and I took it to the Patriot Collision Center to get it fixed. They did an outstanding job repairing my car. Their service is always top notch. I am a satisfied customer.
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February 2024 by Bruce Revennaugh
Like the service department. Competent, friendly, glad I bought my new car there.
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October 2023 by Shawn M.
Do not recommend! I was interested in a vehicle they had, I drove an hour to get there, I had a really nice low mile trade-in. They give me the paper with the numbers in it, over 10k less than what my vehicle is worth! I said no, the manager Andrew came out and talked to me like I was an idiot. He told me that book value doesn't matter. That he was "giving me as much as it's worth". Interesting....CarMax offered almost $4,000 more, had another dealership offer me $4,500 more than their insulting offer. I wasted so much time driving there and back just to be talked to like I was an idiot, and insulted with such a ridiculous offer. I would not recommend this place to anyone. Horrible experience!
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September 2023 by tavarus crawford
Good service
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September 2023 by Tony Orozco
Great customer service Andre
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August 2023 by Sam M.
I would not recommend using their body shop services. I brought a part in to get a paint estimate an Mike Smith was ver condescending and just was very crude in his mannerisms. Just for everyone's situational awareness. There are so many other body shops willing to profit. Thank you
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August 2023 by Johnathan J
Got my oil changed quick and easy, Tech Ed was a great help
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June 2023 by Richard Tromblay
Great experience this time. Love the new Quick lube location
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June 2023 by Christopher F.
USE AT YOUR OWN RISK...ASKED FOR A REPAIR ESTIMATE AND LOST MY CAR DUE TO THEIR GREEDAsked for a repair estimate and when JR. realized that USAA sent the vehicle that hit my parked car to them to get fixed, he called USAA wanting to know why my vehicle was not sent there too. After hearing their response, he stated that my vehicle was totaled and the frame was twisted. He looked at one cell photo, never looked at the car. He informed me that he used to be an insurance adjuster and he knew the insurance company would total my vehicle and he did not want to get stuck cleaning up the mess. The ripple effect from that lie caused serious damage; How much did USAA you for that lie?
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May 2023 by Richard Robinson
Adequate parking. Service professional.
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March 2023 by Debra C.
I am so pleased that I chose Patriot Buick GMC dealership to purchase my last vehicle with. Everyone was so very kind and did not pressure me into anything! Wonderful experience! Paul Connell was extremely kind. Not only did he ensure safe delivery of my Mini Cooper but he relieved my anxiety in trading in my 2016 vehicle. I also want to thank Lynese Foster for the time she spent with me in purchasing a 2023 Buick Encore GX, Essence package. Outstanding service! Thank you! I also want to mention that everyone on the Sales floor were very professional, especially the Finance manager. If not for the kindness received by the Staff at Patriot Buick GMC of Killeen, Texas, I doubt that I would have followed through on this purchase. God Bless all of you. You are all greatly appreciated!
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January 2023 by Larry Whitley
Great staff! From Sales to Service, they all go out or their way to make sure the customer is part of their family!
