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September 2025 by Aleannah Rogers
Latwonna is AMAZING. She settled my case in 48 hours and was thorough. She answered all my questions and concerns. Amazing service
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September 2025 by Rebekah Dawson
John was great and helped me find a homeowners policy where the coverage matched my previous carrier very closely, but the price was much lower. It was easy and seamless to switch. Very satisfied with the care by this local team!
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August 2025 by Lee Moyer
Please update
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July 2025 by Vanessa Cardona
Good service from Jasmine Garcia. I got the best quote for my car insurance. She is really patient and explains everything
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July 2025 by Pedro Perez
Miss Garcia, very, knowledgeable, professional and very helpful to our needs. We were pleased with her service
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July 2025 by gloria perez
Five stars for Ms. Jasmine at our local office in Killeen. We experienced a smooth and friendly service with knowledgeable feedback on processing our new homeowners insurance policy.
Thank you!
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July 2025 by Michael Brandenburg
Janicia was extremely helpful and knowledgeable
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May 2025 by Beckie Mitchell
Great Service and Quick Claims
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March 2025 by cole scranton
Trash company. I’ve been on hold three times today over 2+ hours with nothing but Muzak and someone repeatedly saying to go online which online tells me to call customer service. I’ve spent over 6-7 hours on hold TODAY! Garbage company that has no problem taking hundreds of dollar a month but won’t answer my calls. I pay $600-700 a month btw. Also, I brought up coverage they added to my account which stated it would cover mechanical problems on a NEW CAR for 12 months or 12k miles which I’ve been paying without knowing for 3.5 years and brought up only to be told they MAY be able to cancel it but wouldn’t refund any of my money or put the money towards future policy payments. I work in the car business this company is ROBBING EVERYONE BLIND!
Now I’ve been on hold for the third time today for 2.52 minutes.
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February 2025 by Dana
Just called this company and the gentleman was of NO help! He acted so un-enthusiastic and not willing to assist in ANY way. I see exactly why they have under 3 stars. I wouldn't waste my time...I see exactly why so many people in Texas are uninsured. Insurance is one of the biggest scams!
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February 2025 by jaycee turnquist
What's time for new insurance. Was very pleased with the service that I got courteous kind and walked me through everything I needed to do... Highly recommend
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February 2025 by Phernando King
Jasmine was an Excellent Agent
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December 2024 by Lynn Brown
Allyson Chandler was very professional in helping us towards getting insurance for our teenage daughter. She explained every process of what she was doing. I was very surprised at the cost of the policy and it was much cheaper than USAA. Thank you so much Allyson Chandler. 💓
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September 2024 by Pollyanna H. Gabriel
John was excellent in assisting me with switching to GEICO
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September 2024 by Owen H
Refuses to take American currency. My local branch will not take my cash payment. What's the point of being local?
