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July 2024 by prince is my pitbull
They got my mobile phone working
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July 2024 by George Lucas
This place is a joke. 18 people waiting in line only 2 people working. Oh btw at 800pm doesn't matter how many people waiting. Bye see ya tomorrow. Thx for waiting for nothing
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July 2024 by Lawanda Pearson
Service was good
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July 2024 by C
While the service itself is ok the return equipment needs a different process. I should not have to wait on a long waitlist just to drop off equipment. Perhaps having someone dedicated to just that service would help.
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June 2024 by Patrick Bryant
Better to set up an appointment rather than walking in.
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June 2024 by Luci Santos
Worst place and they dont even help at all they have a attitude
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June 2024 by Mrs Celebrate
Thanks Ross. Your amazing ???
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June 2024 by Al Jang
Literaly joke of a customer service rep. Hung up on me. Beware of scammers to bombard your address and phone number. Beware of fraud and cyber attacks. You all have been warned. Stay away from this provider if you can. They probably sell your info to scammers.
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June 2024 by Connie Munoz
Poor customer service and wait time
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June 2024 by Greg Rye II
I have decided to stop my spectrum TV, and just go with basic service. It took me 30 minutes to get someone to help me. The call dropped, when I called back I was on hold for 46 minutes before I gave up. I wonder if they will let me be that slow in paying?
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June 2024 by Gary “GMFK” Kurtzhals
Always super friendly and efficient. Be sure to make an appointment as they are always packed.
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June 2024 by Sarah Marie
Fair warning you will be there waiting for service more than an hour.
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June 2024 by Mary Ratliff
Once you got in line on the kiosk it went pretty quickly. They are professional as well. No issues cancelling the service
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June 2024 by John Yi
My family( age 87 and 78 ) has been with this scumbag company for a long time. I found out today they have been paying almost $300 for TV and Data service. They set them up with 3 DVR's ( which they've never used ) bogus movis packages and data ( 300/300 advertised but they are receiving 50/10. Charter didn't even care about giving them a discount or canceling.
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June 2024 by Patrick Song
You walk in and there's 2 employees and lines of people on every wall sitting on the floor since the whole stores full. I thought these reviews were exaggerating,I'm not spending my day off here
