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January 2026 by KCree
You can find me on socials if you want the full story, but let me be very clear: I would NOT trust this company at all. They took my money fast, handed me a home full of problems, and then tried to pretend they ‘had no idea’—even though their own repair techs told me otherwise. I have recordings to back up every word of it. They denied my esa animals after my 4k deposit. The only thing they mentioned was wrong was the ac broke day of signing I’m sure that’s a lie… workers said it was terribly hot months before and it didn’t work. They hire whoever to do the repairs and everything is done on a home warranty that seems to be illegal ..one even brought his dog!
This company has been nothing but a headache. The homes are not worth it, the treatment is not worth it, and the lack of accountability is unbelievable. I will be filing suit. My advice: stay far away and rent from literally anyone else.
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December 2025 by Alphonso Newell
Great welcome video to help with understanding the lease agreement and apps being used. You get information at least 3 times to make sure you’re fully aware of all expectations and responsibilities.
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November 2025 by Nicholas Kennedy
This place is amazing 🤩, love the tile work
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November 2025 by Brian Sutherland
We have had 2x broken refrigerators in our home since renting with Starpointe. Both times we have had to rely on our own means to get refrigerators until they replaced them.
We waited 1-2x weeks last time and are currently waiting to get to get the broken one repaired. This is unacceptable and very cheap on their part. They DO NOT care about their tenants.
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August 2025 by Nadia
For the most part living in the home on Tracy Cir was ok. When the home starting showing serious foundational issues we reported. Nothing was done, now that we are moving it's been nothing but a headache with StarPointe. I've kept detailed records and photos as I can see now we will probably end up in litigation. They are even attempting to show the property in its current state with the siding falling off and cracks in every wall. Be aware and document document document. We can't even pack and move in peace, their attempting to show the house in disrepair. And if they say this isn't true I have photos. I will update my review after the move out process.
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August 2025 by charlie beavers
went in on 8/7/25 to put in move out notice with my daughter, the lady that helped us was as rude as they come. completely unprofessional and super rude. I hope Wilda has a better day tomorrow!!
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July 2025 by Ray Rayworth
Great experience with them. Was with them the last 12 years, looking back can say I never had any serious problems or issues. Army life was stressful, starpointe corrected problems made things easy. Thank you starpointe I hope you all do well in the future.
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July 2025 by Jalie Galvan
Wish I had read these reviews sooner. I saw a review that stated they will ask for all personal information and then deny you, this is absolutely true. I submitted everything that was requested on the initial application(4 stubs, Id and ssn) Then they asked for a w2 which I provided, then they asked for a full tax return, which I provided, then they asked me to come in person to supply the same documents that I sent in to be granted access to tour the property! The documents were validated through their link and I was given a code however when it came time for approval they didn’t accept them. It screams scam and possible discrimination. Bottom line is I feel like they are collecting peoples information to use for illicit reasons.
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July 2025 by Tania Colón
The entire process was quick and the team was very efficient and had great communication throughout the process.
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July 2025 by Jessica Bishop
I had great interaction with Jeff from property maintenance. He was very polite and helpful. Did everything I asked of him plus some. Was very insightful as well. Provided lots of great information.
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July 2025 by Kate von Letkemann
Jeff was very helpful and went above and beyond.
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July 2025 by A Fryer
Very nice and fairly simple/easy process they offered us waters while we watched the informative video for the lease signing! I would recommend renting with star pointe they helped make this moving process a lot easier on us!
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June 2025 by Eric S
Don’t go here they will charge you thousands when you move
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June 2025 by W Linz
I’ve had a fantastic experience with StarPointe Realty Management! From day one, their team has been professional, responsive, and genuinely helpful. Any maintenance issues have been handled quickly, and they’re always great about communication—which is something I really appreciate as a tenant.
They made the move-in process smooth and stress-free, and it’s clear they really care about keeping their properties in good shape. I’ve worked with other property management companies in the past, but StarPointe definitely stands out for their reliability and great customer service. Highly recommend them if you’re looking for a place to rent or someone to manage your property!
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May 2025 by cearra prejean
I had a great experience with my realtor!!