Texell Credit Union in Killeen, TX, is highly regarded for its exceptional customer service and professionalism. Clients appreciate the knowledgeable staff who listen to their needs and work hard to satisfy them, with customer service rated at 110%. Many reviews highlight the bilingual staff, making it accessible for those who may not speak English fluently. The team is praised for being friendly and patient, with specific mentions of staff members who provide thorough explanations and support. Customers feel valued and treated as individuals rather than just clients, leading to strong recommendations for the institution. Overall, Texell Credit Union is seen as a reliable choice for financial services in Central Texas.
Brianna was the best. I truly believe she showed what an experience at a bank you trust your money in represent. I was an awesome about how detailed she was and how comfortable she made me. I can’t wait to see her on my next visit only because she built a trust factor with me that was hard to do by many in the past.
May 2026
It was a very easy process, and the employees were very polite.
April 2026
Texell helped me purchase a new car seven years ago by providing me the loan when other banks would want to charge me a high interest rate.Had good credit, but it wasn’t enough for everyone else. My loyalty lies with this credit union. They are good people.
