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September 2023 by jhaneice johnson
To be honest, the customer service seems OK in the beginning but for them to have their items priced the way that they do and they don’t have any testers out for you to test the vibration of the item that you’re about to spend upwards to $100 for I find ridiculous and also I had a issue with a toy that I purchased from there literally called them within an hours for them to tell me that I could only do an exchange, and they weren’t even going to give me what I paid for it towards the exchange so, even if I was to do an exchange, I would have left there, paying even more money for a toy because they sold me merchandise that was faulty you are better off ordering online you run the same amount of risk but with better chances I think it’s crazy that when I arrived to do the exchange, a man told me that the toy that is meant for females was calibrated correctly. When I’ve owned several of this product, so I know what it should feel like the highest (on the toy I got from them) setting is probably about a Low setting compared to other toys of the same model (Adam, and Eve is better and cheaper ) imagine paying almost $60 for a toy only for it not to work.
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August 2023 by James Foster
Very customer oriented store if they dont have it in stock they will go the extra mile to get it . Its a whole new store with a smoke shop and adult store and video and games all in one stop shop ,most of the dvds and bluray are 3.99 or less and the games stuff is negotiable .I love the friendly and cool atmosphere,seems like a great place to work and shop. And under new ownership and manager. Locally owned and operated.
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December 2022 by antawn martinez
The store is well clean and very neat, great prices on a lot of things as well but I give it a three star because of an employee there that’s an elderly man (I don’t know the name with white hair) but just didn’t sit right with me and being creepy and along with my friends that I have brought to this shop because of how good this shop is, they also don’t feel well with that elderly man there they also commented how creepy he is just staring at us a lot and when talking to other employees on questions of products or etc he would be near or close like he wanted to jump in on the talk or just plainly staring at us. I would give it more stars if this place can fix the issue on this but until then I give it three
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December 2022 by Melissa White
Hi I work here just want to let y'all know we got a smoke shop aide now and that we have caller I.D so if u call to try to prank us or to do the weird stuff when I ask us over sexualized questions trying to get off to it we know your number and we do report it also please stop asking if we have a movie theater or back back room we do not
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December 2022 by Taumainuumau Pereira
I bought a PS4 controller and it worked for a little bit and then it's stopped working. It made sense why it was on sale too. Beware.
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November 2022 by Tomas R.
Rush poppers at a great price and friendly staffs Location easy to locate Nice huge selection on toys
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October 2022 by Anthony McCarthy
Massive selection of movies/tv shows/games at fair prices, worth checking out if you aren't into streaming.
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July 2022 by Jimmy S.
I had a pleasant experience here, nothing crazy happens just a normal customer to worker.
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June 2022 by Tim M.
Polite front desk with many DVDs. Blu Ray is limited. The prices aren't much better than buying new and cannot compete with buying used via OfferUp.
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April 2021 by Kiing White
Literally you cannot get a refund that’s just crazy. If we can’t repair it we can give you store credits that’s a waste of time.
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November 2020 by Terry Yalch
Great store i found some of my favorite hard to find movies with decent prices
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September 2020 by Yeuna Hung
Very professional. Owners are kind and patient enough to explain all the various selections they have to offer. Even gave me a cute item for free after purchase! Most likely to stop by again.
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June 2020 by Keyeon Bennett
Everytime I go to the Turn Around Video here in killeen on rancier, I get the most outstanding,and intagleable customer service. Mr Brandon has excellent knowledge on the products the store carries, in a great welcoming smile every visit. And him and the rest of the staff make store a comfortable environment to shop in .I only wish they stay open longer like till 1@m lots of business at that time especially Tuesdays, Thurs - Sunday. Y'all are so Convient thank you so much for being a leading entraining video and nolvitey store that's Affordable and fun!!!.
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June 2020 by Christopher Rhudy
It has a great selection of adult toys for this area... It's about an 8th the size of Dallas stores, but it's great for central Texas
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October 2019 by Dark Rose
Love this place
