-
April 2025 by Daniel Kilbane
The service representative was able to take care of my order in a timely and professional manner. Much appreciated
-
April 2025 by R Harrison
I can’t even remember a time when I’ve ever had to wait more than a few minutes. They always have me in and out so fast. My most recent visit, I was literally in and out in like 30 seconds 😅🏃🏻♂️🏃🏻♂️🏃🏻♂️
-
March 2025 by Ricardo Melendez
By far, the worst UPS store I've been to. I would avoid this place. Very unfriendly, ghetto-gum popping, ghetto attitude customer service. I would rather drive out of my way than deal with that nonsense.
-
February 2025 by Native Texan
I've only been to the Copperas Cove UPS store, and i love it to include the employees. Always my first place choice... I definitely will not go to USPS!!
-
February 2025 by Bruce Polikoff
FOLLOW UP: My package made it to Arlington and that's where it stayed. No explanation. No way to talk to a UPS employee. Made a claim and got my money back, but that doesn't make up for the loss. UPS is an example of enshitafication. Don't bother calling, they don't pick up the phone and if you leave a message, you will not get a call back. The counter staff are inept. If you have to use UPS through this location, carefully examine the charges. Except for Amazon returns, tracking information is delayed at least 24 hours. I never thought the day would come where I'd say the USPS has better package shipping. PS- If you call UPS directly, expect a 20 minute hold. This is after the automated voice cluster fark.
-
February 2025 by Megan Grant
PACK MATERIALS AND SERVICE $5.81? What the heck? Tape, a piece of paper (maybe) and 2 min. I paid $58.58 for two 10X 10 boxes and shipping to GA. GEEEZE! I will say, even though this place stays busy the employees are, for the most part very pleasant which is good. I once asked, if the closing hour is 5 what time do they actually get out? Maybe 7/7:30. YIKES
-
January 2025 by Kiki SOMORE
Very helpful and friendly in and out and I appreciate that they respect our time I was in a rush and they made it easy for me to get my notarization done and everything sent off
-
December 2024 by Jose Remarez
12/5/24- I came to grab a package 4 mins before closing. they already locked the doors and wouldn't pick up the phone. I could visually see two employees at the register.
-
December 2024 by Rachel Austin
Always get quick and friendly service with positive vibes from all staff. They are knowledgeable and offer just what I need. I visit at least 2 times per month.
-
November 2024 by Crystal
Love my Neighborhood UPS store
-
November 2024 by Sharon Da Costa
I am a self employed contractor who ships documents quite often at this location… each time I have to go to drop documents off— I dread it!!! The staff is absolutely awful… today I had a very bad experience with a redhead young chick… She stared at me for at least a min without a proper greeting! I am going to report this amongst other things to general manager… I’m just sick of them …DOMINIC IS THE ONLY PLEASANT ONE!
-
August 2024 by Steven Jimenez
Dominic and his team yesterday were great! Got my paperwork handled and did a great job with communication after the power surge so I could come back and pick up some important documents. Promote ahead of peers!
-
July 2024 by Pavel Pereira
My experience was super negative. I paid for an express service due to the need and urgency that I had because my package will arrive on time and the person who assisted me was not professional enough and did not ask me for all the necessary information that was needed to fulfill the delivery, only telling me that if my The package was not delivered on time, my money was refunded, which was not the objective but for it to arrive as quickly as possible... the result was that my package could not be delivered and when I request my refund it turns out that it was my responsibility not to give the items. that they, who are the ones who fill out the form that I do not see on a PC (box), are the ones who must request them from you for the optimal and effective service... my money and my time was lost due to the bad work, deception and bad guidance given by The workers of this place, if they want to lose and waste their money, go to this place
-
July 2024 by Mary Bonnetty
I got all the printing services that I needed in a one stop trip by going to the UPS Store. Great customer service and low cost.
-
May 2024 by BrowneyedGoddess
Very nice and helpful
