United States Postal Service
Post OfficesHours:
300 N 10th St, Killeen TX 76541 Hours
About United States Postal Service
The United States Postal Service location at 300 N 10th St offers walk-in passport services. Reviews note that the agents can be very nice, helpful, and polite, though sometimes gruff. Customers report being treated with respect and receiving great service. The staff is described as extremely helpful and accommodating, often going out of their way to assist, such as providing a grace period to retrieve forgotten documents or helping customers understand required paperwork to avoid rescheduling. The experience flows well when customers come prepared, with appointments sometimes taking less than five minutes. Despite some initial nervousness from customers due to negative reviews, interactions with friendly and positive agents who handle multi-tasking efficiently result in a smooth process for a dreaded task.
Most Recent Reviews
August 2025
The lady that runs the passport line is extremely rude and unprofessional. She shouldn't be working in a customer service job if she's incapable of talking to people without having an attitude. I saw multiple people deal with her while I was in the other line and she had an attitude in each encounter.
July 2025
They only deliver to office and not apt on weekends...so i have to wait until monday.
July 2025
The person who handles passport appointments is incompetent. She mistreats the people who come to apply for a passport, shouting and rushing them, with an appearance and a desire to not want to do her job. She should be replaced by someone who does her job well, serving the customer well, not shouting.
More Comments(187)
Nearest USPS Stores
- Killeen, Texas
