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March 2024 by Deon Moore
I love this place they are friendly and well knowledged...I don't take my car anywhere else
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January 2024 by G
NOTE: since I cannot reply to your comment I will attach here my responseWe’ve filed a claim for the damages done by this valvoline location and we still haven’t received a call or any information. I’ve been given a claim number, I’ve called multiple times amd still haven’t received any help. We’ve been trying to get this handled since it happens in October/ November , and till now still haven’t received any calls.If I was able to give cero starts to this place I trust me I would.This happen to my daughter with her new car and so happen to both of my cars.I came to get an oil change for my Honda civic at the valvoline on twin creek they did the oil change and when I left everything was fine until I went over the train tracks on Roy regnolds which stick out a lot. The bottom of my car made an ugly sound and all I could hear was a scraping metal against the pavement. I went back home to check what it was and the skid plate had been completely torn. I’ve driven over that railroad multiple times in that car and this only happens only after I get my oil changed? I went back to valvoline to get some answers and the manager, not sure of his name, told me it was my fault for going over the railroad. I asked him how is it my fault I wasn’t the one who went under my own car and purposefully leave car parts loose… I’ve taken cars in the past my Toyota Camry and Toyota Corolla and when those cars were done with I got them to get checked and they were with zero oil. How would there be no oil when I would often get an oil change only at valvoline and my car has zero oil leaks? Obviously the people at this valvoline need to do some retraining. Now I’m stuck with a $300 repair bill for damages I didn’t do to my own car but valvoline did.We been trying to contact the manager and the store manager no response from them, I called corporation they tried to contact them and I was told they was going to call me back,two months later and still no call from no one at all.Note: both cars engine were broken and we were left with no car, causing us lot of financial damage.I REPEAT DO NOT BRING YOUR CARS TO THIS FACILITY EVER!!!
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January 2024 by Latasha Moore
Very Friendly and Awesome Services.
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December 2023 by R3CONL1ZARD
Went in for an oil change before a trip. They were quick, professional, and very kind to me. Will be going back for my oil changes
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October 2023 by Tim Plater
This is my go to Service for my vehicles. They give good advice that will give your auto a longer life. Other lube shops, one in particular, gave me flack about why I'm not bringing my car regularly. And that he won't be responsible if something goes wrong.So I fixed his problem. I go to Twin Creek Service since. Now this person don't have to worry about me anymore.Services: Transmission
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August 2023 by A jarrell
Petra is just plain wonderful. She had my Harley inspection done in just minutes from time I got there. Great service nice lady! My new go to for oil and services!
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June 2023 by Greg “Yankee” Struble
Great place.. Everyone is friendly and wil answer your questions and most of all they are quick!!
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May 2023 by the Nash
Got my vehicle inspected took maybe 12 minutesFrom arrival to departure
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April 2023 by Crystal McDonald
My daughter uses this facility for her maintenance needs. Whenever she needs an oil change or other services they provide excellent care. The staff is friendly, courteous, with elite proffessionals. They know their customers upon arrival. I highly recommend this company for your short/long maintenance needs?.
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April 2023 by Nicole R (Nickie)
Been going for years. Always a fast and great service experience!
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March 2023 by Tayleen Coleman
My daughter uses this facility for her maintenance needs. Whenever she needs an oil change or other services they provide excellent care. The staff is friendly, courteous, with elite proffessionals. They know their customers upon arrival. I highly recommend this company for your short/long maintenance needs?.
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March 2023 by Bob Brown
Services offered listed tire rotation on their site. They refused. Facility was clean, but I came to do rotation and oil change.
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March 2023 by Nicole Reaves
Been going for years. Always a fast and great service experience!
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January 2023 by Jenna Ladouceur
Went to get a vehicle inspection and the customer service was terrible. They didn’t seem to care about their customers and didn’t even greet us or thank us when we left.
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September 2022 by Brenda Perez
Third place to go to see about getting my car inspected. Other 2 places did not have their stuff together and were not able to do any inspections. I wish I went here first. This place is great. There are 2 lanes open to do inspections. My back break light was out so they changed it fast for $10. They even cleared out an old mud dobber nest around the wires. Very fast. There was only one car in front of me. Very friendly. They have 3 inspectors working so they were fast. Very professional. I will go here from now on. I am coming back in a few weeks for my oil to be changed. This is defiantly the place to go to for a car inspection. They was even able to give me directions on where the DMV was to get my tag.
