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November 2023 by Melissa Aguiar
Merrie Ellis did a outstanding job!!!She always goes above and beyond for her clients!!Shes truly amazing at was she does and is always looking out for the best possible outcomes for her clients, we have gone with her for multiple properties and she always makes it happen!She has our business until she either retires or moves away! Thank you Merrie!!
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November 2023 by Eric gabriel Brañuelas
Veterans united was the best experience for us in our Buying a Home process. I would recommend this to every veteran.
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November 2023 by Roscoe Joseph
Thank you guys for making this process as easy as possible. A special thanks to Michelle Westbrook for the constant communication, transparency and showing me that my best interest and comfortability is your main priority.
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October 2023 by Dylan S
Their app/web interface is easy to use/follow and was promptly updated by their team whenever there was a new document/change.They were transparent with the whole process. We always felt "in the loop" and didn't get a bad vibe when we asked questions.All in all, my wife and I had a very pleasant experience working with Danny and their team at Veterans United Home Loans!
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October 2023 by Ray Hasty
Overall, it was a very positive and smooth. Until proven otherwise, Veterans United is good in my book. Thanks to everyone that contacted me. Very professional organization.
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September 2023 by A A.
I need to say that Marcus Crossgrove who was my loan officer did a phenomenal job. Mr. Marcus along with other veterans united crew helped me buy my first home. I'm now living in it and super happy with my decision.
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August 2023 by Robin Williams-Moseley
We really appreciated the ease of working with Veterans United lending crew and team. The portal app made it convenient as well!
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August 2023 by SaQueena Anderson
professional, caring, helpful, sincere and has alot of integrity.i would refer them to the President of the United states and the Pope.va loan are the best, may God bless you
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August 2023 by Brinaful
My husband and I love the team in Killeen. However, the loan company (Mr. Cooper) they work with sucks. Every month, we try to pay whatever we have left towards our mortgage principal. When go online, one can clearly see "additional principal" on it for selection. Don't be fooled by it but check transaction history every time an additional principal is paid. Because Mr. Cooper will use part of that fund to pay monthly payment which they can get interest from. Although this kind of incident happened to us when we had Citi Mortgage before, it wasn't as bad as with Mr. Cooper. Just 2021 along, it happened 4 times already. Although I did call in and have all the funds reversed, it is just bothersome that I cannot trust the loan company. I have sent an email asking Mr. Cooper to fix this issue but all they did was apologizing. So VU, could you please help us with this concern? Thank you!07/31/2023 updateBig improvement on the additional principal payment. Thanks!
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June 2023 by Michelle Chapman
Go No Further, You have Found Your 1st Class Team......Do not pass this awesome experience on purchasing a home. It's already stressful on making the selection and know you have a complete team of individuals that are going above and beyond to make the entire purchase of your dream home come true. I can't thank them enough. If there were a VIP program that existed you would be a part of it. The entire process is flawless. The dashboard on their portal is spot on. I never felt like I had any fear of the unknown. True transparency throughout the process was given. I knew exactly what was going on and when it was on the next level. I will be definitely sharing my experience on whatever platform that is associated with these awesome team players. You have made my dreams come true.
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May 2023 by Adam Duchinsky
My home loan was sold to a different loan agency. My last payment was charged 400 extra so I call the 1800 number and they can't help me because my account is no longer theirs. After chasing my tail and tring to figure out who charged me 400 extra it was Veterans united. So I called back and they have a 3rd party collect all payment so I called them. No answer. Sooo I will never take a home loan again threw them. They can't tell me what's going on but you bet they took my money.
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April 2023 by Chelsea Lubetich
Awesome lender to work with. Friendly, knowledgeable, and professional. They truly want to help get you the loan that works best for you. Ask for Merrie, she will take great care of you.
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March 2023 by ivy BLU
Danny and his team are by far the best mortgage, insurance, moving, and everything in-between veteran group around. I almost felt like a commander with them as my private staff feeding me recommendations, COAs, and helping with decision points. If you have any form of real-estate related business, buying or selling or just curious, call them first.
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March 2023 by Burchell barrett
It wasn a very hard process the app was very user friendly, underwriting sucks but pretty sure everyone says that, overall very eye opening experience. And I would recommended Michelle (my loan officer) to anyone of my friends because she was great.
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February 2023 by Joel V
I can honestly say we would not have the home we have now, if not for the help of the VA Home Loan Team, every single VA Home Loan representative was very informative , knowledgeable and extremely kind as we journeyed the home buying experience, We are forever grateful! And I will always, always! Suggest VA Home Loans to any Veteran!! And again from our family yours, thank you all so much!!!
