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November 2023 by Anna Camarillo
Very Nice place.. friendly people..
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June 2022 by David Zamora
Manager is very nice and helpful.
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June 2021 by Kate King
This is not where I went I went next door to the dentist office but I answered.
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June 2021 by Gus Campos
esperanza and larisa were AWSOME I never had such a great experience creating a new account. highly recommend these young ladies
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June 2021 by Miranda Rodriguez
They are salesman so definitely be on your guard! I hate being tricked and I feel like I was! My husband was looking for a new phone and was told about the new 5G phone! The sales rep failed to mention that you have to have a higher plan just to use the 5G. So why sell us on a product we can't even use and you failed to mention? I had to bring it up after finding out afterward. I did not make a big deal there since my husband likes the phone and thats what really matters to me. I just feel tricked into buying something that was a buying point that I can't even use (again unless you up the plan which will be $30 more a month which we are not doing). Alsooooo... They are going to tell you a price that includes a case, you definitely do not have to get the case, you can ask them to remove it. This is their way of selling more products. We did take the case but I am just informing those that are on a tight budget. Ask questions yall, they are not going to tell you anything unless you ask!! This is for the store on Genera Cavazos.
I also spoke with the District Manager at the other store on 14th st because I wanted to see if this procedure is done in all the stores. I was notified there about the need for a higher plan so I was happy about it. that. I did NOT however like the fact that the District Manager brushed the incident from the other store like nothing. She is new to the area but I told her I was upset and she said she would have been too yet offered no sort of resolution or that she would speak to the rep that sold us the 5G phone. very dissatisfied.
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May 2021 by Estevan Mejorado
I have had great experience with cricket service. Esperanza, an employee here at cricket is very trustworthy and carrie's integrity with the whole team.
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January 2021 by Sylvester Jr Suarez
Esperanza and her staff were helpful I was recommended to head over to this location and I'm glad I did!Best cricket in town.
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August 2020 by Roel Harborth
Always enjoy the help i get from the employees
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July 2020 by Diane Salinas
Great customer service ! I love this location highly recommendEsperanza and janessa did an amazing job
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June 2020 by Adela Lopez
Esperanza was very polite and made us feel right at home! I live across town but I make the drive over here every time just to deal with her!
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June 2020 by Jovita Navarro
Great customer service and always willing to help
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May 2020 by norma alaniz
Esperanza really goes above and beyond on with her customers! She's very knowledgeable thankful for her. Highly recommend going in and seeing her
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April 2020 by Daniel Ramos
Esperanza did a great job she was polite and super helpful real talk
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April 2020 by Annabelle Zambrano
Wonderful customer service esperanza went above and beyond for us!
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April 2020 by Manuel Perez
Esperanza was so helpful! Shes been there for yrs and i will keep going to her! Best customer service from this store
