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October 2023 by Vanessa Munoz Mena
STAY AWAY FROM THIS SO CALLED INSURANCE COMPANY.My parents had been with them for many years. They don't back up their customers. They can't answer simple questions over the phone or email. Not because they can't but because they just don't want to. They can't take vehicles off your policy. My dad has tried more than once in the past few weeks. Apparently it's a must to show up in person to remove a vehicle from your policy. They will NOT do it over the phone.Corporate offices are in Texas yet my dad had to wait for CA offices to open, 2 hrs later from TX opening time, to even try to help my dad. He had driven from Rivera to try to remove a car from his policy and they told him that. Told him to come back after CA offices open and that they would help him then. I was shocked. IT'S RIDICULOUS!!He went back same day a few hours later and that's when they told him they can't take his car off the policy. Why do you waste people's time and gas?There are useless people working for this company.They take your money but don't help you when you need help, ever.
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August 2023 by Roel Cruz
They take your payments, but they don't back up their policies, so if you want to waste your money stay with this no good insurance company,
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April 2021 by tesha ellis
Quick and easy very efficient. They were amazingly friendly
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September 2019 by Estilo Moonblood
Friendly & good customer service. Price 4 most any type of insurance is reasonable & affordable. 1 star from a 5 due 2 annoying calls 5days b4 bill is due
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April 2019 by Margarito Saenz
Best prices in town for insurance...
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March 2019 by ESDLD
Fast and straight to the point service
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June 2018 by M Elansary
they are a true blood sucking parasites, they'll take your money and leave you stuck in nowhere when you need them the most.
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September 2017 by Mohamed Elansary
they are a true blood sucking parasites, they'll take your money and leave you stuck in nowhere when you need them the most. before I sign up with them I read an online review says exactly what I just said now, but frankly I ignored it and thought it can be one opinion, now I feel sorry that I didn't listen to that review, so I'm looking for another company and warning everybody from Fred Loya, any other insurance is a better option. so please don't repeat my mistake and stay away from them and warn your family and friends.
