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December 2023 by Michelle Molina
I wanted to cash my check on a Saturday because I get out of work late on Fridays. And I had to go through the drive thru Saturday morning. Bc the actual bank is closed Saturdays. Then I couldn’t even cash my check there just because they told me I don’t bank with kleberg. That is really dumb and inconvenient. But yet the check is from kleberg. Makes no sense. And the customer service was rude.
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July 2023 by ABC ABC
Horrible Service First I speak with an employee who informed me you can come by sign the papers that I needed. Mind you am out of town. Since am not feeling well I informed her am going tomorrow no problem at all. I arrived the next day people are confused. Am like I was told to come and sign these forms. About an hour later am told another story.. Am like are you freaking for real. The loan officer looks at me like you need to pay this much.. Am like NO ma’am you all did the mistake the lady I spoke with cause u said it it’s documented I was coming to SIGN the form. So tell me who is correct? Don’t bank here!!!
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August 2022 by elissa bars
Always great and fast service, friendly staff and helpful to the best of their abilities.
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January 2022 by Bill George
The ladies are all smiling and very nice when I visit this branch. They were very knowlegable and helpful when I was having problems with the online service. Not there fault I'm an old man and not real computer literate
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January 2022 by R Garza
The tellers as well as the manager "lisa" are always willing to extend a helping hand in any way that is humanly possible. Kleberg Bank Kingsville, Texas downtown branch.
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January 2022 by Roy C
Went to pay off my car April 16th and they gave me the balance and not the pay off, so a month later on May 21 luckily I checked and had to go back and pay the $12 that I owed still!! Bad service both times I went and I lost 5 weeks of my GAP insurance since I paid off my vehicle early and that process takes 6-8 and they put me behind 5 and never once did anything besides say “sorry”! Never will get my money again.
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September 2021 by Roger Arkadie
Great workers & atmosphere. The bank tellers are very helpful.
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July 2021 by Roy Cantú
Went to pay off my car April 16th and they gave me the balance and not the pay off, so a month later on May 21 luckily I checked and had to go back and pay the $12 that I owed still!! Bad service both times I went and I lost 5 weeks of my GAP insurance since I paid off my vehicle early and that process takes 6-8 and they put me behind 5 and never once did anything besides say “sorry”! Never will get my money again.
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July 2021 by lexinne Naranjo
Always awesome with their customers & Always get the help I need. Friendly& curtious.. hope to stay here long term. ?
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July 2021 by Rosalinda Rodriguez
The downtown tellers have the best customer service. They are very helpful.
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May 2021 by Jennifer Jasso
The company that I work for banks with Kleberg Bank and every visit is great! Every time I walk in I’m always greeted and others are too, whether it’s a slow day or a busy day a team member always manages to greet the customer. Anytime I have a question or an issue they always find a solution. All team members are always friendly and helpful!! Definitely recommending Kleberg Bank to anyone opening a new account or switching banks.
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May 2021 by Concepecion Salinas
Thank you Lisa for your help very friendly and professional I appreciate your help and also for the tellers very friendly and helpful I wouldn't go to any other bank.ur help also to the tellers
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May 2021 by Andrew Moralez
No matter if you’re at the Downtown or Drive Thru location, these guys and gals are always on point, and already know what I’m there for as soon as I walk in the door!
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May 2021 by Billy Colston
Downtown team just helped me after I hadn’t been there in what must have been a year...it was like Cheers and everyone knew my name!!Top notch place for your hygienic banking needs! If there were 6 stars to give, they’d have all of them!
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May 2021 by Freddy Garcia
To the ladies at the downtown bank. KRYSTAL, LISA ,melissa and zulema, They always do an amazing job Going above and Beyond Thank you for all the help!
