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October 2023 by philip chavez
Awesome customer service took care of all issues even fraudulent ones with care
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July 2023 by Spectre Cub
Absolute trash. Hours to talk to anyone and even longer in person. Do not use this bank.
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July 2022 by Selma Jones
We have been trying to get account information straight. Its been three years and lots of headaches and still nothinv
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April 2022 by Antonia M.
Least expensive and most updated ATM in Kingsville as an alternative to your banks ATM. I use this one when my bank's ATM is out of service.
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October 2021 by Loraine Godfrey
I want to give 5 stars to the workers at Navy Army Community Credit Union, especially Loan Officer Nora Salinas. She is always there for our business and makes sure we are taken care. She has even answered our questions even after hours. She is a hard worker and goes above and beyond to help the customers of Navy Army Community Credit Union. In fact all of the workers have been great! I just wanted to let Nora know how much we appreciate her services and wanted to let Navy Army Community Credit Union know as well. We have been in business 7 years and just recently opened another business and Nora helped us get our new account open with no problems or difficulty. We highly recommend Navy Army Community Credit Union. Thanks you. Loraine Godfrey.
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May 2021 by Clinton Schena
Good luck getting any navy army to answer the phone. Including this one
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October 2019 by Jackson Stillwagon
Great place to bank being doing it for 38 yrs
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May 2019 by that dude
Disgusting bank with disgusting, rude women working there. And don't bother making large amounts of purchases with your account, they'll suspend it everytime until you call them during business hours to remind them that you have the right to spend your own money without your account being frozen everyday.
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October 2018 by steven timmins
I have been banking with navy army for the past few years now and never have had any problems... Until I had to use the Kingsville location. They go back on their word about depositing checks on time. They'll cash a portion of a check but it takes a week to have it hit your account? That doesn't make the slightest bit of sense
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September 2018 by Abby Martinez
They never answer the phone. i havent had access to my acct for almost a week. i have now been disconnected after waiting on hold for 30 minutes.
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July 2018 by BRANDON GAINES
Banking with them for years and never a issue
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May 2018 by Alan Seitel
So far I do not see one thing that they have done right. We took an auto loan at the dealership linked to Navy Army. They didn't send coupons until I called. The wait for phone help is extensive and when I went in the teller was officious. The latest is their web page has phone hours starting at 7 am and yet, calling at 7:35. the recording said it was after hours.
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October 2017 by Groot
Never had a problem here. The tellers are friendly and are knowledgeable.
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July 2017 by Rachel Medrano
When it comes to phone customer service, they typically will get you taken care of within a short amount of time. They have answered any questions that I have and resolve any issues I have. The only reason for the four stars compared to five stars is my husband and I have had to wait longer than normal when it comes to getting assistance inside the location. The employees will be sitting in their cubicles with no members, and not work with anyone even though there were several waiting.
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June 2017 by Angela Marshall
Can't even begin to explain why I'm currently setting up a new account at a different bank! My account is a literal mess most times due to someone accidentally making changes meant for other customers. When it comes to loans they promise you the world only to yank the rug out from under you at the last minute. Recently bought a car and they gave the dealer a great interest then once the paperwork showed up it was 3xs higher! We were desperate and needed a car so we went ahead and purchased but are in the process of getting a different loan altogether in order to get out from under them ASAP! We can't even refinance for 6m so they can make sure they milk us for every penny they can so we are resorting to taking retirement money just to get out quick!
