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February 2024 by brooke espinoza
If I could give zero stars, I would. They are no help. After waiting 30 mins after my check in to be seen, I was refused and told to go to the ER. If I needed the ER that’s where I would have gone. I just needed to get antibiotics but lord forbid anyone actually do their job. What a joke!!!!
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February 2024 by E Dubya
The store is okay, however the pharmacy is horrible in my opinion. If you have a monthly prescription that you need and depend on you should be warned that this pharmacy seems to have a problem getting meds on a regular basis. The pharmacy staff are also unable to let you know when the medication will be available. I have been a pharmacy customer here for many years, this has happened several times. All pharmacies can’t be this bad, I’m going elsewhere
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February 2024 by Leah Flannigan
Soooo so SICK OF THIS PHARMACY it's the most pitifully managed business I've ever been to I just keep having prescriptions sent here and I DONT KNOW WHY I'm changing today though. Came in at 9am to get prescriptions from YESTERDAY and she said 20 minutes AGAIN LIKE YESTERDAY I didn't have time to wait AGAIN and when I told her that she said "ok thank you" rudely and slammed window shut in my face. If I wasn't mad enough after all day of errands and doctors I came back to pick up yesterday's and today's prescriptions and guess what? You guessed it, it's not even been put in yet. I'm so done with this CVS it's gone on enough, I keep hoping it'll get better but it gets worse every month. Rant over as well as my business here.
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February 2024 by Michael Smesny
Couldn’t use my 40% off coupon.
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December 2023 by Phil Stephens
The pharmacy is very poorly run. The pharmacist and techs do not have the work ethic to keep up with orders. They need some serious training to keep up. But if the service is so bad people will simply go elsewhere, making their job easier so ultimately they can keep the same horrible method of running a pharmacy.
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December 2023 by Lilian Luter
Jess helped me out tremendously with a photo order.It was a new item to be picked up in store and they weren't given all the supplies that were needed.He worked on the problem til it was solved.Thanks Jess...I appreciate the great customer service!!
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November 2023 by Nicole K
Absolutely ridiculous pharmacy. I only needed OTC Sudafed, which is behind the counter, forcing me to wait in line. 4 people back there - 1 at the window, 1 helping the line. People pulling up to the widow were told their meds weren't ready. The line I was in Never moved but grew by 7 more people. No one is in any kind of hurry to help anyone. Had to give up and leave.
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November 2023 by Rachael Morris
Nice people. Helped a family of 4 (with 2 littles) take passport pictures. And had so much patience. Thank you!
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October 2023 by Martha Vera
I really need to switch pharmacies..every time i go their open time gets later and later and they still don't open in time or have what I need ready. It doesn't matter if the doctor sent the prescription 3 days ago, they still need an hour to get it ready because they haven't done their job. Super frustrating.
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October 2023 by Will Traylor
Horrible service. The pharmacy drive thru is not recommended.
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August 2023 by Sean N
Store accepts Samsung Wallet at its self checkout. Menu is a little weird, but at least it takes it without any issue.
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June 2023 by Lindsey Kirlangitis
The pharmacist here gave me THE WRONG VACCINE!!! I am in shock this medical malpractice happened. How does one not check the name on the vaccine bottle before injecting PATIENTS!! This mistake could have caused severe side effects among many other things. If you go to this pharmacy please take it upon yourself to physically check whatever they are putting into your body even if they tell you it's a certain vaccine when it really was not... they cannot be trusted.
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May 2023 by R and K B
Pharmacy - “you can drop off the prescription but we’re not filling it tonight”. This place is a waste of time. Travel 2 miles down WLH toward 1960. Much better management. Filled my prescription in 20 minutes.
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May 2023 by Mark KW
I enjoy shopping at my local cvs. Staff is friendly and helpful both in pharmacy and in the front.
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April 2023 by Kelly P.
I am speaking specifically about the pharmacy. This is the absolutely worst location I have been. When calling, I am left of hold never to be returned to. They say they can't pull prescriptions from other CVS pharmacies which is not the truth. The other pharmacy is so tired of their laziness. Attitudes in person have ranged from pleasant and very rude. My review might seem harsh, but the front of Kingwood location is just SO wonderful. They have got to step up with their awesome central location.
