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December 2023 by matthew mcguire
Convenient neighborhood store. Staff is friendly and helpful. Place is organized and well kept. I will return.
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November 2023 by Richard Foisner
Has just about anything you need. Easy to pop in and out. Beats going to the big national brand stores. Staff is very helpful. Prices can be a little high on some items, but overall a great local place for your hardware needs.
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September 2023 by Heath Allphin
Not the cheapest place for supplies, but 9 out of 10 times they have what I am looking for. Convenient and everyone is so knowledgeable and kind...
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September 2023 by Hunter K.
The workers here are always very nice and helpful, and they have a great selection of hardware, decorative items, and housewares. I know I can go here & find what I need and it'll be a good price. Plus this new location is very spacious.
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September 2023 by KM G
Fantastic store with a great selection and great customer service. A special thanks to Addy for helping me process a complicated return from a remodel project I was working on. I’ve shopped here dozens of times and the service has always been great.
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September 2023 by Martha Vera
Very clean and they have a lot of things. A little on the pricier side. I love the little boutique they are connected to as they too have very cute items. The boutique is also on the pricier side.
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August 2023 by S.B. Haider
Absolute gem of a hardware store. Needed keys cut and the staff went above and beyond. Mr. Matt was professional, courteous and informative. Before this I'd gone to two Ace hardware stores to unsuccessfully have my car keys copied and he solved my problems with the cheapest option and the least hassle.
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July 2023 by Kathy
They are always so helpful and knowledgeable. They didn't have the nitro-phos fertilizer I used to use, but the employee was very informative and helped me choose something comparable. I have been very pleased with the results.Another time, a sweet older gentlemen took the time to help me decided on a paint color (and I'm indecisive!) I've been several other times and every employee I've come across has been friendly and helpful.The ONLY negative is that the delicious popcorn is only available on weekends.
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July 2023 by Abby Ball
Beautiful outdoor area! Their plants are wonderful quality with great prices. Leann helped us today and helped guide me on my first Bougainvillea purchase. She was very helpful and so kind ❤️ this store greatly impressed me.
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June 2023 by Andrea Szabo
The good news is they have a large selection of many different items. The disappointing news is that they have an abundance of people and no one seems to care to assist you. Not even just plain courtesy. I didn’t plan to see so much stuff I wanted to get, so I didn’t get a cart from the front of the store. I was in the very back of the store and had a large tool box under one arm, a large pot (with items inside I) under the other arm and I was clearly struggling. I walked by a minimum of 6 employees standing around doing nothing and not one of them asked if they could help carry any of the items or at least go get a cart for me. I had to put the items down halfway through the store and go all the way to the front myself to get the cart. I would understand if they were really busy. The problem is the store wasn’t busy at all. This soured me to want to stop shopping. Even in the check out lines they had 4 people there and one employee was just bouncing a ball none stop and I was the only customer checking out.
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May 2023 by Alaina Callahan
I am extremely happy spending my hard-earned money at this business. The staff are always kind, attentive, and educated - offering helpful suggestions when I solicit input. They are willing to order any item that I need and provide all the customer service you hope to get when ordering a product.
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May 2023 by Luis Huerta
This place is the Chik fil a of home improvement stores. Staff is extremely helpful.I'm always asked if I need help and it's like everyone just knows where whatever items location and specifics are for what I need. Talk about "Hospitality" cheers guys.
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May 2023 by Bradley Gaskin
Great store, very helpful staff. Waylon walked us to the aile of the product we were looking for and helped us decide which tool was better for us to purchase.
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April 2023 by Helen Wright
First trip. Pre-ordered paint was ready to collect but wasn't labeled as mixed. After various conversations they concluded it hadn't been mixed. I asked them to color match scan it, which would give the values, to confirm this. They wouldn't. I asked them for 2 fresh tins so it wasn't mixed twice. They refused. So they were confident enough to say the white paint wasn't mixed but not confident enough to put those 2 cans back on the shelf. Didn't sit well with me, but ok.Second trip. Tried to get samples. I say tried because they refused. Apparently they aren't available any more so I could either spend $80 to get 2 quarts or nothing. They theoretically could have given me samples that wouldn't have been a true color but very close. They decided I wasn't allowed that choice. Gave up.Called Atascocita, my usual branch. No problems at all. I'm going to get my samples now. They reminded me they can only do eggshell finish and that was it.Needless to say I'll be continuing to go to Atascocita from now on. Mistakes happen but service is a culture. One I found to be superficial at Kingwood.
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April 2023 by Llia Olsen
I was in and out with what I needed in no time. Well stocked and well staffed. This 'ACE' had me confused at first because it was labeled 'K&M Hardware' in Google Maps. Either way a good experience.
