Lowe’s in Kingwood, TX, is a go-to destination for home improvement needs, offering a variety of gardening supplies, appliances, paint colors, and patio furniture. Although the store has friendly workers and is reasonably stocked, it often feels short-staffed, leading to challenges in customer service, particularly in the orders department. Many customers appreciate the helpfulness of staff members like Kris in the paint department and others who go the extra mile, such as assisting with landscaping or providing water on a hot day. During emergencies like Hurricane Baryl, Lowe’s has been praised for its competitive pricing on essential items like generators. While the store has its flaws, such as non-functioning air machines, the overall friendly atmosphere and kind service from employees make it a favorite among shoppers in the area.
I had a pricing issue with the products, as did a couple of other customers, but the staff were able to resolve the matter very professionally. Customer service was great.
May 2026
Tammy in appliances was amazing, thorough and was able to multi task.. she is 1 of 1.. Great customer service and she knows her stuff… 10/10
May 2026
CHRIS AND DESARAE ARE AMAZING! BEAT CUSTOMER SERVICE IVE EVER EXPERIENCED 🤘🏽🤘🏽🤘🏽🤘🏽🤘🏽
