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February 2024 by Jacob Foxworth
The employee that helped me was very helpful and kind. Not sure, but it seems like I usually have a better experience at O'Reillys than I do at autozone.
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February 2024 by Chris Dading
Staff is generally very helpful
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February 2024 by ktasco
Kim delivers parts to us all the time she is a very pleasant, and gives us great service
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February 2024 by The Maldonado’s
Richard and his manager Eilin did great today with their assistance. Thanks!
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February 2024 by Kevin Willyerd
Very helpful, they check batteries and other parts so that you can know what needs to be replaced.
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January 2024 by Armando Camacho
Usually have most part I need and are very helpful.
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December 2023 by Kevin Stewart
Always friendly & helpful team. Reliable parts and competitive pricing time and again.
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October 2023 by Lydia W.
I went in this store today and the workers were EXTREMELY rude and condescending, including the assistant manager. They told me to unplug my cars battery to reset the check engine light, and when I asked for help because I don't have tools, they told me that it is illegal for them to touch my battery, even though I bought my battery from O'Reilly 2 months ago and they installed it for me!! I asked if they can reset the check engine code by using the diagnostic scanner, and they said they weren't legally allowed to do that either. I walked out of the store crying. Don't waste your time here and go to Auto Zone!! AutoZone down the road reset my lights with out any question.
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October 2023 by David Williams
Great experience. In and out in minutes with what I needed for my car.
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September 2023 by Jennifer Dupree
The gentleman that helped me at this location was absolutely outstanding. I unfortunately cannot remember his name, but I know he'll remember me as his customer after he reads this review. I have a small SUV and just recently moved to Kingwood... My husband was working in a different state and I literally knew no one in Kingwood. My front light went out and I refused to drive at night because of this. I was in this store in the morning time and this man found the bulb replacement for me and then assured me not to worry about having it installed... He immediately went out in 105 degree weather, in the parking lot and lifted my hood and installed it all for me. I was so grateful... he was the prime example of a truly good man, but mainly, an outstanding, committed, knowledgeable employee!!! Customer service is so rare these days... He was truly refreshing to me, to trust and rely on... He needs to be recognized by management in my opinion.... I'm a forever customer of yours now strictly because of him. Thank you again, Jen?
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September 2023 by Alba Lopez
I always love going here! They're very helpful ?
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August 2023 by Keith Dosser
O’reilly auto parts is alright!! That’s my place to. Go!!! Prices are good and the employees are knowledgeable???
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August 2023 by Doug Kuykendall
One star because negative is not an option. Employees and managers are useless - unhelpful and rude. DO NOT DO BUSINESS HERE, too many local businesses that will earn your business.
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May 2023 by Quinn Davis
Richard was extremely helpful during my visit. Not only did he double check parts for me to make sure I picked up the right parts (which was greatly appreciated) but he also put on my wiper blades and taught me how to do so. I would give him an 11/10 for how well he assisted me today and I plan on coming back to this location for all my future needs.
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May 2023 by Hayley Manuel
Richard to the rescue! Amazing service! Came in with a list of things to do on my car. He recommended products, looked up filters, explained how each item worked and then even installed the filters! I am so grateful for his help and expertise!
