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April 2024 by Evelyn Herrera
I’ve tried to give this location a chance. I’ve visited about 10 times and every single time, the donuts are cold, hard, gross. We all know what 2 day old donuts look like and you can definitely tell these are old then slapped with icing in the AM. The regular glazed donuts are always bad. I’ve only gotten a fresh bag of donut holes once. $18 for some 2 day old donuts? No thank you. Not to mention, you sometimes feel like you’re bothering the employees by coming to the store. It’s very strange. Do yourself and your wallet a favor and go somewhere else. Try Citizens Donuts on west lake Houston. Well worth the extra minutes to drive there.
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March 2024 by Raquel Lamb
Quick, affordable oil change and inspection. Nice employees, they even made me chuckle a few times. Thanks for the quick and great service!
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March 2024 by Amanda Eldridge
Glad there's a neighborhood shipley's but my god the service here is upsetting. I always catch an attitude if i'm in the drive thru and ask for something that you are out of. But today, I decided to skip the attitude and go inside to see what's available. Doors are locked and signs direct you to use the drive thru. Nonsense.
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February 2024 by Gina Johnson
Visiting family in Kingwood (far from home in Denton), I could not help but step back into my childhood and grab a chocolate filled donut. Thanks for the food memory!
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February 2024 by Michael Ricks
Absolutely horrible customer service. No one greeted me, they all stood around laughing with one another and finally they go up to a different customer that was there after me. Owner should fire them all before they put them out of
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January 2024 by juan vazquez
I love it., the kolaches are the best they have slides jalapeños inside other places don't put jalapeños on their kolaches it says jalapeños but you can't see
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December 2023 by Samantha G.
Cold, cold, cold, hard and small donuts. No cheese in the cold kolache. worse Shirley's I've been to yet.Service was normal, quick and easy.
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December 2023 by Joseph Riordan
Service felt a little rushed and impolite. I was the only one there. The cheese and sausage kolaches were good. The apple fritter was huge!
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November 2023 by Croc O'Dile
Why has the apple fritters become poofy and doughy? They have been making apple fritters one way for decades, and now theyre all poofy and gross. Why change it? This is the same at multiple locations across Houston.
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November 2023 by Shannon P.
Do not go here...the worst customer service. All the doors state use drive thru. Go thru the drive thru set for 20 min with a sign saying order here...no one said anything. Drove by woman was at the window said order here after 10am. Go to the Porter or Humble locations.
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October 2023 by Daphne Steele
With a Kolache Factory and Dunkin Donuts down the street you would think they would feel the need to have better service. I showed up at 10.20 am and found the employee visiting at the door with someone but I couldn't come in to make my selection? She told me I couldn't come in after 10.00 and had to drive around. Skip this stop and drive 1/4 of a mile to D Donuts and skip the fake apology, for the inconvenience. BTW called corporate and have been on hold/forget for over an hour with no answer.
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October 2023 by Richard Alcorn
Poor experience! Doughnuts were cold and stale like they were made the day before. I will not be visiting this location again.
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October 2023 by Jonathon Hinchley
Clean bathroom, nice staff, yummy donuts what more can you ask for on your way to work
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September 2023 by Tina R
Cold and hard donuts/donut holes. Would rather drive to 1314 to get good quality Shipley donuts
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September 2023 by Michael McFadden
Stood outside @ 4:30 am. Google and their website says they are open, heck even the red neon open sign was lit up. Nope. Please update your website to reflect actual hours of operation.
