Experimax Klein, located in Texas, is the go-to destination for premium pre-owned Apple® products and reliable repair services. Known for their exceptional customer service, the staff, including the owner, go above and beyond to assist customers. They offer a range of services, such as memory upgrades, data transfers, screen replacements, optical drive repairs, and software troubleshooting. Customers appreciate the patience and kindness of the team, which includes professionals who are diligent and efficient. One customer shared their experience of bringing in an iMac that had been mishandled at an Apple Store. They were thrilled with the exceptional work done at Experimax, which restored their computer to full functionality. Many reviews express gratitude for the professional and quick service provided, highlighting the team’s expertise in diagnosing and resolving issues. Customers feel confident in the knowledge shared by the staff, who take the time to explain problems and suggest preventative measures. Overall, Experimax Klein has established a reputation for handling all Mac needs with quality service and products, earning high recommendations from satisfied customers in the Klein and Spring areas.
I love this place, the two people that run this store are exceptionally friendly and compassionate. They actually fixed a stuck component in my phone for free. Aside from that act of kindness, they have good services and products on sale.
February 2024
Professional - Friendly - Fast - Reasonably Priced Services
January 2024
Such great and ABOVE and BEYOND customer service here. Owner Patricia facetimed with me ... and over the holidays even ... to make sure I was up and running. The staff at the Klein location are patient and kind. Highly recommend.