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January 2024 by cade anderson
Prices have gone up and quality has gone down. The breakfast burritos are just plain sad. Not only that, but they are usually overcooked. It has also been a common occurrence to not have the items I have paid for. I just recently spend over $32 at this location to have one drink absolutely wrong, 2 orders of fries missing, and food that I can't let my kids eat because it was quite literally black.
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December 2023 by Chelsi Knight
Spent over $5 on a sonic blast that I didn't even get to enjoy because I bit into a piece of black plastic from one of their plastic containers they keep the mix ins in within the first few bites. Tried to call 3 or 4 times with no
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December 2023 by Grady Leger
So once again for the 3rd time, I decided to say something about the food I was being served.. I ordered a breakfast sausage egg cheese burrito, 3rd time got one sub par .. this thing was as small as a three year old girl. I put it back in the bag waited for v....... Car hop to get her attention. She came over , me ; can you tell the manager I work hard for my money and I expect as close as the picture on the menu board or refund my $V.. said I understand, a few minutes later she brought me the recipe with my refund.. v...... Said Chris the Manager told her to bring the receipt to show my $ was refunded back on my card.... I said , are you serious ! V...... Said yes sir.I said that's pathetic... I even told her he can just put more in it.. But Chris decided to NOT make it right buy the customer.. now that IS A Pathetic excuse of a manager that does not have your best interest on his mind. So I will be making my presents known at that particular Sonic in Kountze Tx to see if Chris' work ethic has changed for the community he Is in.. and if not he needs to go work at a feed store and toss feed and hay..
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October 2023 by Amy Willis (Amy Lynn)
They fast and good customer serviceWheelchair accessibility: My son has to have wheelchair accessible places and y'all have a good setup for people in wheelchairs
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October 2023 by Lynn Taylor
missing items from orders, usually order is off a small bit. Not a deal breaker but very annoying that it happens almost every
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September 2023 by Crissy Randle
Meat is very dry and tastes
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September 2023 by Karen Bandzak
My family and I was on our way to Gator Fest and wanted to eat b4 getting there, so we stopped at Sonic in Kountze, Tx. We ordered in the app. The car hop lady was polite and nice. The food was very good.
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September 2023 by Richard Hyde
Far over cooked meat, just not the jalapeño burger like the past. After no meal for 12 hours, I was hungry. I was glad I was . Probably wouldn't have eaten the burger. The tater toots was good and the drink was
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September 2023 by Dee Shelton
Sonic is my favorite fast
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September 2023 by Nancy Hixson
Always great service, drinks and food made exactly as ordered. One of my favorite Sonic
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September 2023 by Leann Ruggles
The burger was a little over cooked but everything else was pretty good. The service was great!
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September 2023 by Jason R.
Ordered a breakfast toaster. The egg was paper thin. Had to send it back. Unfortunately, in these small towns if I have to send something back, I won't eat whatever they bring back. :( just need a way to leave feedback and get a refund without having to go into it with the staff) so todays breakfast $-5.00 and nothing to eat. New sandwich arrived, same as before they just tossed on more eggs. Looks like trash.
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August 2023 by Tommie Taylor
Order a regular chilli cheese coney, fries and a large sweet peach tea. My winnie was old and black. Not to mention no sooner then I payed , it was delivered in like 30 seconds. From the time I pulled up to this Sonic, order, got my food, it was like 5 minutes top. No time to really cook any of the food.
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July 2023 by Edwin Schellhouse
There wag cup was not appreciated by my dog, it was not ice cream only cream topping.
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June 2023 by Tony Gordey
My wife and I, as well as our boys love our hometown sonic, staff is excellent as well as the food always fresh, friendly and fast! We love this
