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November 2023 by Joseph Kim
I highly recommend this automotive repair and service shop for all of your auto repair needs!They were very courteous, kind and quick with repairing the undercarriage of my vehicle after it had been damaged by piece of tire from an 18 wheeler on my way up to Krum to visit family. I was worried about getting it repaired as I had some of the big chains refuse or ignore my request for repair in the past. Barebones made it very simple and quick to get it done. I'll definitely be coming back when I'm in the area. Thank you guys!
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October 2023 by Angela M
I've taken 3 of my vehicles here to be serviced and each time has been a pleasant experience. Philip and his team are professionals. Communication is great. I highly recommend them for all of your automotive needs, whether big or small. They are wonderful to deal with, and I've had my fair share of negative shop experiences. This is my go-to place!Services: Tires
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September 2023 by Sheila Pierce
if you have any pause, take you vehicle to this establishment. My 21 yo son purchased a Jeep from a bad human and before he even got the plates in the mail. Boom. We need a new engine. Bare bones team took a look at the nightmare. Even though I was ready to take out a loan and repair this mess, so that my son could remain employed (quite a feat at this point) They actually told me the TRUTH. This was not worth the fix. I was so amazed at the integrity and professionalism, I almost cried.They literally changed the course of my life by telling the truth and I will never go anywhere else.Thank you so much Phillip and Barebones Team for you ethical practices and utmost commitment to customer service.Sincerely,Sheila P Lynch
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September 2023 by Rodney Murphy
Great job done on site at my home!Mechanic Bobo was very professional and friendly. The shop was recommended by a friend. Really appreciated the customer service and timeliness. They worked around my schedule (that had to change on my side) and in the heat too. I will use them again and recommended them to others!
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August 2023 by james hartwell
Took a truck there to get an alignment and when they called me was told they tried to adjust alignment but was going back and that everything was frozen so the couldn’t adjust it. Charged me for the attempt to work on it. Took truck home and found that not one bolt was ever touched with a wrench and when I replaced all the recommended parts they all loosened easily and was not frozen. Also found that most the parts they recommended to replace had recently already been replaced by prior owner. Definitely will not ever step foot in this place again. They cheat you out of money and lie to you about the work they supposedly do.Service: Steering & suspension repair
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July 2023 by Cindy H.
I'm from out of town and a tremendous "worrier". Prior to leaving Kansas I had been told that I needed a new battery. I was half way to Krum , TX pulling a horse trailer and the check engine light came on. A car dealer in Norman OK was able to check it and get it to shut off but agreed that a gas cap, emission system, battery or any number of things could be the cause. The check engine light stayed off but all I could think about was the battery needing replaced. I looked under the hood and discovered that this was not an easy battery switch. The manager at Bare Bones told me to bring it over and they would check the battery etc. Guess what? The battery is fine. The kindness shown to me in those few short minutes will save me hours of worry with a truck, two horses in a big trailer as I drive back to KS in high heat. Thanks Bare Bones! (Sorry I forgot the service managers name but awesome!)
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July 2023 by Jodie Rios
Very fast service, Phillip on the front desk was great! While I was there, he dealt with a customer who was not pleasant but he never lost his cool and was very professional. (Unlike the customer!) I will be back to this place, for sure!
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June 2023 by Katie McDonald
Very impressed with all of my visits to Barebones Krum. We’ve had tires, breaks, ac work, oil changes, inspections, etc. Phillip always calls to review and explain what our cars need and why. Their prices and turnaround times are significantly better than other Denton auto shops. Grateful to have a trustworthy place!
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June 2023 by James Ritchey
I thought the alternator was out on my sons car and they found the problem to be much smaller and less expensive than that. Very honest shop and their communication is awesome!Services: General repairs & maintenance
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May 2023 by Texas SWA
These guys always go above and beyond to make sure your vehicle is repaired and running good. Their prices are extremely fair and the work is second to none.Services: Auto engine diagnostic
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May 2023 by Andrew DeBerry
I had alot of work done on an old truck. These guys are great.
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March 2023 by Michelle Hale
Have used the Denton location many times with great results. The Krum location...not so much. "Fixed" our car at what appeared to be extremely too high for a thermostat...$500+. Get home...leaking coolant everywhere. Took it back immediately and was repaired. No we're sorry this happened...here's a discount...no coupon for your next visit...nothing for our time wasted to correct what should have been done right the first time for that ridiculous price. Won't be back to this location. Beware people!Service: General repairs & maintenance
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March 2023 by Della Schnoes
A year ago we took our truck in for we heard noises in the front end, they fixed it, a year goes by & the noise was back, it the same problem, they had a warranty on it for 2 years, & so they fixed it again, no charge. Good honest folks.
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February 2023 by Steve Haller
Excellent service. I dropped my 2001 5.9L diesel truck off and they kept me informed of the cost prior to doing the work. They got it fixed in just a few days for a very reasonable price. I am taking another vehicle to them today.Service: Engine repair
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February 2023 by Pam Warmoth
Everyone was very polite. Service included pointing out items that need repair in near future. Will visit them again for my repairs.Service: Oil change