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December 2023 by James Russell
I’ve been with FUB for 15+ years and this is my favorite branch of them all! FUB is great home town banking experience for regular account holders as well as small business owners like myself. BEST BANK IN KRUM!
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September 2023 by Jade L
This is the only bank I can trust! Ricki the manager is such a sweetheart, and very knowledgeable. When she isn’t sure, she finds out!! Nothing worse than someone who just makes up answers for you like I’ve experienced before! The staff is fantastic!
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April 2023 by Dj Read
They'll bill you twice in 1 month for a car payment then just say sorry it'll come off the end of the term.
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February 2023 by Drew H
The manager at the Krum Branch is a total Karen. Not only is she rude and passive aggressive, but she also is highly incompetent and doesn’t know and fully understand the various policies of her own Bank. For any customers needing help with a First United account, I highly recommend coming to the branch on Centre Place in Denton where a more competent and friendly Branch Manager can be found.
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February 2021 by Breezy Bland
This location has a great group of staff members. Home town banking in such a corporate world.
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November 2019 by Amanda Green
This bank has been wonderful! Their customer service is outstanding! Very polite, always remembers our name...just very pleasant to work with.
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July 2019 by Edward Taylor
We came to Texas and not knowing anyone, our realtor referred us to Kris and I am so happy that we went with her! She made the process super easy and there was never any question as to what the next step was in the loan process. She was VERY responsive to texts, emails, and calls. She truly cares and it shows. I can not say enough good things about how amazing this woman is! If you are looking for someone to help you with your loan, Kris is the lady for you!
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March 2018 by Gaby escamilla
Creepy young Hispanic teller kept staring at my underage daughter inappropriately. Will drive to Denton from now on.
