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July 2023 by Rowdy
Rachel is an absolute doll & does her job amazingly well. The customer service she provides is Top Notch & she deserves lots of kudos!!! Thank you S&J for hiring more than competent employees.
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February 2023 by D G.
S&J contacted me to say my prescription(s) was in. I go to p/u & they said I already picked it up; I had not. Then they said they were working on it. Then they said the computer was down, as I watch people p/u their Rx... Then they told me to pull up into a parking spot so they could get those waiting in the drive-thru behind me. I guess the computer was only down for me. I called today and they said they were working on my Rx and it would be ready in 15 minutes. I go to p/u & they say Rx won't arrive for another 2 days. They were not apologetic, not friendly & I don't have my Rx. Never - ever - going back!
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January 2023 by Heather B
My favorite pharmacy in Denton or Krum. Been coming here for years, I always feel well taken care of. Convenient, good hours, nice staff, clean and well stocked. Highly recommended!
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December 2022 by Heather Burrow
My favorite pharmacy in Denton or Krum. Been coming here for years, I always feel well taken care of. Convenient, good hours, nice staff, clean and well stocked. Highly recommended!
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November 2022 by Jeff Hall
I have been a long time customer several years at Krum. They continue to refill meds I am no longer taking. I have called and told them many times to take those out of their system, but it doesn't change. Now, I have been out of an important prescription for over 3 weeks. I have come by in person and called 3 times to get this resolved. The young girls that work here doesn't care. A pharmacy has to have the A Team always!
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October 2022 by Faye I.
For the 3rd month in a row I've had to go without my medication because they have messed it up. After being beyond frustrated, the girl at the window basically met me with an I dont know and I don't care attitude. My blood pressure was at stroke level before it was filled.
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June 2022 by Ed W.
In the past I have purchased my meds from Walgreens, CVS, Walmart and Krogers. I would rather have a root canal than to go back and use any of them. Moving to Krum and transferring to S&J has been a pleasant experience. They have a very friendly staff and are always very prompt. They communicate when a prescription is received from the doctors office and when it is ready for pickup. Of course I'm paying the same price for my meds and saving hours of frustration.
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October 2021 by Tara L.
Such nice people. Customer service here is awesome, so much better than at some chain pharmacy.Employees are not wearing masks though, despite government orders and the fact that the Coronavirus is still spreading in our community. Makes me feel unsafe.
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August 2021 by kyle pope
Always on time. Always friendly. My only pharmacy.
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June 2021 by Sean Harmon
Friendly, courteous and helpful. They called my insurance for me and sorted out an issue with a prescription from my doctor so that I could get a prescription at no cost instead of 80% out of pocket. Some of the younger corks could use customer service lessons, but they are young and learning. In pretty certain that the example set will lead to great skills all around.
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April 2021 by Chris B.
The customer service is top notch!!
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March 2021 by McKenna Bruce
If I could give 0 stars I would. I will NEVER fill my medication with S&J in Krum again, and here is why. If you care about your health and the safety of others, I encourage you to be mindful of the sanitation efforts made by your pharmacy. Their young male clerk refuses to wear a mask while handling medications and speaking face to face with patients, and unfortunately he is not the only one. Upon asking them why he is not wearing a mask, I was rudely confronted by 3 other women (also not wearing their masks properly). I educated them of the danger they were putting others in by neglecting safety protocol, while their young male clerk stood behind and laughed at me. This behavior is unprofessional and unacceptable. They are not only losing my business, but the business they might have received from me. I am appalled at the disrespect and negligent behavior of these so called “professionals” and encourage you to fill your medication elsewhere. I wear a mask day in and day out to protect my patients because they rely on me to keep them safe and healthy, and we should expect this from the place in which we pick up our medication as well. If you fill at S&J in Krum, your medications are being handled carelessly in a non-sterile environment by staff that clearly does not care about your well being or the well being of others. Ourselves and our loved ones seek help from a pharmacy for medicinal treatment where you could most likely already have become immunocompromised, so further subjection of potential illness is extremely dangerous, especially in a pandemic. I am disgusted and will be filing a complaint to the TSBP.
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July 2020 by Lori Wolf
Great place. No wait.
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September 2019 by David Smith
Check your pickup order I paid $130 for meds I dont need that they filled but did not explained and still don't know what they are for.
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June 2019 by Sandra Robinson
Staff is great
