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November 2023 by Tina Lewis
The people who work here are honest and kind. Spencer’s auto repair does a fantastic job fixing my Toyota, and explaining the repairs needed. They are very knowledgeable in their field, but never talk down to you, and will explain things in detail if needed. My family and I have been going here for years, and will continue to do so. Getting repairs done at a dealership will cost an arm and a leg in comparison, as well as feeling like a commodity, and not a person. If you are looking for trusted place to take your vehicle, take your car to Spencer’s. It will be in good hands.
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November 2023 by Karina Tucker
The receptionist, Jessica, was very welcoming and she listened carefully to my concerns. I was updated with phone calls, texts with photos and status of repairs.My vehicle needed a lot of work and everything was done in the time frame expected.
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October 2023 by Shannon C
Took my truck to this repair shop based on the reviews. Well was I 100% fooled. My window wouldn't roll up and I was told the total cost would be over $800. This included the $150 diag fee they do not roll into the cost of repairs when you choose to have them fix it like all the other places I've dealt with nor do they tell you this upfront. I decided to go online and find the door lock switch for $25 and replaced it myself in 2 minutes. I would never recommend this repair shop. They gave me a list of "needs" and three of those I can do myself for under $100 and their charge was around $280-300. I now believe the reviews are bogus with my experience. Last thing, don't expect much with their complimentary rental vehicles. I was looking for a long term repair shop for our vehicles but this is NOT the place. Lesson learned !!!
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October 2023 by Tim Holder
The staff at Spencers Auto Repair were prompt, courteous, and efficient. They did a great job diagnosing and repairing my car. I recommend them and will use them again when neededServices: Steering & suspension replacement
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September 2023 by Kathy Walsh
I have been going to Spencer’s Auto Repair since 2019 when my older car got to the point it started needing repairs done. They were so professional and thorough explaining to me what was needed and why. They provided detailed photos of the repairs needed and a detailed estimate. They offered a 24 month or 24,000 mile nationwide warranty on the parts. In addition they provided me with a free complementary rental car while my car was being repaired. Since then I have taken my car back several times for oil changes and maintenance that is due to be performed based on my cars mileage. I have the utmost trust and respect for Spencer’s Auto Repair. It is family owned and the staff are friendly. They always follow up with me to make sure all is well. My car runs great and I can’t imagine going anywhere else for my car repair needs.
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September 2023 by Sam McClarty
Great experience!! Customer service was great (they are nice, informative, and will provide a loaner vehicle if you're insured). Also the price was much better than a competitor
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September 2023 by Cynthia Litchko
I can't say enough about the excellent service I received. They made every effort to cut costs for me, which included many days with one of their loaner cars (which saved me tons of money because I didn't have to rent a car). The work they completed was extensive, but necessary. Their efficiency, kindness, and extra-mile compassion will never be forgotten! I am so grateful!Service: Auto A/C replacement
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September 2023 by Jana Ward
After experience a wobble in my truck and taking it to several other automotive maintenance shops, this shop actually found the problem and helped me fix it.They went above and beyond to find what the problem was and gave out a loaner car in the meantime so they could find the problem. I recommend Spencer's automotive to anyone and everyone. They are honest and they go the extra mile to find the issue and fix it.
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July 2023 by Amy Caulk
Our whole family takes her cars to Spencers they're are reliable reasonable and just wonderful to work with they also have loaner vehicles and they're very very trustworthy and kind
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July 2023 by David Landaverde
Went to Spencer's for AC repair. They did amazing work. They stayed in touch through text w/ detailed summaries and photos, worked with my budget and fixed my AC within 24 hours.
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May 2023 by Pamela Gleason
Outstanding customer service! Explained all necessary repairs in detail and possible future repairs by preforming a vehicle diagnostic with pictures and videos. Fair pricing and even did comparison pricing for me. Dropped my truck off at 8am and it was complete by approximately 230pm-245pm. They even offer loaner vehicles to their customers. This was an amazing experience. I definitely recommend Spencers if you need car repair, car care and/or a vehicle inspection. Two thumbs up!Services: Steering & suspension repair
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May 2023 by DJ Bucon
I've had a fair bit of work done on my vehicle to keep it in good shape, and I'm glad that I discovered Spencer's auto. They always do a great job in a timely manor, keep you updated with the progress, and ask for a fair price for the work done. They also have rental car options if needed.Services: Air & cabin filter replacement
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May 2023 by Anwyn Deeks
Coming from Kansas on a holiday weekend for my birthday and a wedding when we ran into some auto trouble. Spencer’s was able to get us in right away and get our truck fixed and back on the road within a few hours! Amazing customer service that is rare to find these days! Thank you for saving my birthday!
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May 2023 by Matt Linn
This place was spot on from the moment I walked in the door until I picked up my vehicle the next day. They were always in communication with me and really found all the items that needed to be replaced, even the ones I had no idea about! It was a great experience and I will definitely be back to use their services on all of my vehicles.Services: Steering & suspension replacement
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April 2023 by Rachel Williamson
The experience was wonderful from the first time on the phone speaking to Brian right up until the service was completed! Love how thoroughly they go through all the things that need repairs and send pictures and have rentals you can borrow while your vehicle is getting fixed and such an easy checkout process. I can’t say enough nice things about this place. Would recommend this place to everyone! Thank you for a wonderful experience!
