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June 2025 by Claudina Padovani
We could not be happier with the customer service and the attention to detail. Our car looks brand new! No one plans for a body shop but if you find yourself in the situation of needing a body shop, Austin Body Works in Kyle is the place to go. We experienced extensive damage to our car and picked Austin Body Works in Kyle after doing a thorough search on Google. Ryan and Carrie were a dream to work with and kept us informed every step of the way. They answered all of our questions. Addressed all of our concerns. And delivered our car back to us looking as good as when we drove it off the lot at purchase. Truly fantastic!
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June 2025 by Hailey
Austin Body Works in Kyle was truly a lifesaver! My Bronco got hit in a major hailstorm, and even though they were swamped with repairs, they got mine done incredibly fast — and it looks absolutely perfect. I went through my insurance and the whole process was seamless. They even helped me with my rental car, which took so much stress off my plate. But what really stood out was how genuinely sweet and kind everyone was. Some of the nicest people I’ve ever worked with — patient, caring, and just so easy to talk to. I couldn’t be more grateful and I’ll recommend them to everyone I know! ⭐️⭐️⭐️⭐️⭐️
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May 2025 by Yesenia Rosales
I got my new car end of January and it was hit mid April when it was parked 😭 luckily they left a number and with their insurance found Austin Body Works!! This is all new to me but they took good care of me and after a week my car looked better than when I first picked it up at the dealership 🥹 will highly recommend them to anyone!!
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April 2025 by Sarah Sena
The customer service here is unmatched to any mechanic shop or body shop I have ever been to! They always do fantastic work and take their time to get all the details which I really appreciate!! I highly recommend to anyone looking for body work!
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April 2025 by Hailey Boots
I couldn’t be happier with the service I received from Austin Body Works! The front of my car was damaged and I picked my car up looking and smelling like it just came off the lot! They returned my car to me completely detailed inside and out. The repair is flawless! The staff here truly went the extra mile. They were communicative, helpful, and made the whole experience stress-free. It’s rare to find a team that cares this much—super impressed and grateful!
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March 2025 by Timothy Bednar
I recently had the pleasure of working with Austin Body Works in Kyle, and I couldn't be more impressed with the quality of service and craftsmanship they provided. From the moment I walked in, their team demonstrated a high level of professionalism, attentiveness, and expertise. They took the time to explain the repair process in detail, ensuring I was fully informed every step of the way.
The repair work itself was outstanding. Not only did they restore my vehicle to its original condition, but the attention to detail was remarkable—every panel aligned perfectly, the paint matched seamlessly, and the finish was flawless. They went above and beyond to meet deadlines, delivering my car on time while maintaining the highest standards of quality.
What stood out to me the most was their commitment to customer satisfaction. The staff was courteous, responsive, and genuinely cared about providing a positive experience. I highly recommend Austin Body Works in Kyle to anyone seeking exceptional auto body repairs and top-tier service. They truly exceeded my expectations.
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March 2025 by Greg Ward
I just picked up my 2014 Chevrolet Silverado from the Kyle location. I unfortunately was hit in the side in a parking lot. I was nervous about who to take it to and read literally thousands of reviews. Then I found Austin Body Works and I couldn’t find a single bad review. Now I know why. I’m telling you, it’s better than it was before the accident. I couldn’t be more pleased with the work, the communication, the service, the attitude. Just all of it. All top notch, especially Carey. She kept me updated on the progress through the entire thing and made it easy. I’m not hoping for another accident, but if it does happen again, I know exactly where I’m going. Thank you to all of you for a job well done.
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February 2025 by Sarah Greenlee
Made everything so easy by coordinating the rental car and communicating/updating the estimated dates of completion. Car looks great and everyone was super nice and friendly!
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February 2025 by Ricky Guajardo
Unfortunately I didn’t get the pleasure of doing business with them due to some previous damage that I was unaware of. But Ryan was very informative and guided me through the stressful situation and gave me some good advice. Seem like really honest people. Hopefully I can do business with them in the future.
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January 2025 by Nicky Tightpants
I have lived in the Austin area since 2017. I came from a smaller town in Louisiana where I was used to a “Hometown feel” and excellent customer service. I haven’t had an experience like that in 8 years until today. My wife’s Lexus GX 460 had a door stuck closed after I replaced the door handle without attaching the inner latch properly and left the child lock activated. This was a HUGE inconvenience for my wife as she drops off and picks up kids every day from school. The only answer I could find on the Internet was someone took it to a dealer and spent hundreds of dollars getting them to get the door open. I called a dozen Mechanic shops and no one wanted to touch it. I finally called Austin Body Works after a tip to do so. After a friendly conversation with Carey, I brought it in the same day. 20 minutes later not only did he get the door open and disabled the child lock, He also went the extra mile and repaired the latch! I’m not going to disclose the small amount of money that he charged me, but I can tell you this. I was shocked! After six months of dreading losing our vehicle for weeks and spending hundreds of dollars at a Lexus dealership, the awesome people at Austin Body Works knocked it out in 20 minutes for pennies on the dollar. This is the only body shop I will ever use!
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April 2024 by Jason B. Fontenot
Huge thanks to Carey and the staff at Austin Body Works.Their friendly treatment and patience went a long way to making the repair process stress free.The high quality of the repair was excellent and I would highly recommend them.
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January 2024 by George Chen
I didn’t know even get actual work done here bc I’m not from the area and have to leave the area soon, but the people here were super nice and helpful. Corey told me what I needed to get done, approximately how much it would cost and how long it would take, and even offered to screw something back on as a temporary solution for me. I would definitely recommend these guys as they have your best interest at heart
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January 2024 by Gaston Gonzalez Jr.
The service and work here was top-notch.Carrie at the front was very helpful, and had some of the best service we have ever experienced. Hopefully nothing happens to any of our vehicles again but surely if it did we wouldn't go anywhere but here. Gonna definitely recommend this to my friends and family in the area! Thank yall!
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December 2023 by Brittany Hoffmann
Austin Body Works is top notch in both their consistent communication throughout the process, and their service. The body work is impeccable and we really appreciate how intentional they are with ensuring that the quality of work is never compromised. They have made a terrible ordeal easier on us and lended some grace when they knew that we were out-of-pocket on a rental car while our car was being repaired. We will absolutely never go anywhere again and HIGHLY recommend Austin Body Works to anyone who needs body work in the Austin/Kyle area! -Eric & Brittany Hoffmann
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November 2023 by James Risko
Nov 2023 Update: A car dealer in North Carolina subcontracted a detail job & damaged my clear coat. Austin Body Works repainted the entire top of my 2016 CT6. Take a look at the photos for how awesome it looks & see if you can make out the reflection of Austin Body Works on my hood. They are really awesome!!!July 2023: I'm a car guy, have a pristine 2000 Z28 & 2016 CT6, so when someone recently scored my bumper by a wide swing I wanted to have it repaired properly. Fortunately, ABW is there to help. My family has had excellent results from them for the work that has been done there & today's result is the same - excellence. You can see the work in the attached photo for the lower part of the bumper that was damaged & repaired. ABW is a family business, & special thanks to Carey & Ryan for their kindness & fairness to deliver great work at a fair price. Everyone should do business like they do.
