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March 2023 by Maggie C
Very pleasant staff!
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March 2021 by Patrick Hamilton
They dont have the brains to call the store down the rosd and match my companies price. Theyre just pencil pushers, New Braunfels is a way better store.
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February 2021 by Sue B.
Wow--I'm so impressed with Carlos and the great job he did fixing my furnace. Due to the winter storm, dozens of companies didn't even respond to my calls. Carlos responded with a text right away and was able to get here as quickly as possible due to road conditions. He was able to locate the parts needed right away, and even though it was a more complex job than expected, he got it done and stood by his original estimate. After days without electricity with freezing temps, and then with a broken furnace once electricity was restored, I was desperate, and Carlos came to the rescue. I HIGHLY recommend this company.
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August 2020 by Frankly T.
It took a couple visits, but they got it done. Polite, professional workers. And working in this heat! God bless'em.
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August 2020 by John paul Deluna
Best supplier
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July 2020 by Chris T.
I was looking for a commercial exterior motion sensor. This was the only location that carried the motion sensor. It was a special order item that I needed rushed. No problem. The items arrived on schedule, but then realize the wrong part was ordered. No problem. They fixed it and another rush order was made. The item arrived and I was able to get the motion sensors installed. I like the product. Everyone that works here is very helpful, polite, and respectful. The only negative... I wish the store was closer to my house or they shipped the items directly to the customer. I had to drive 1 hour to get here, but the facility has beautiful flowers in the parking lot.
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July 2020 by William R.
Steve did an outstanding job at my house. Definitely recommend the company and the tech to everyone. Called at 10am and he showed up at 2pm the day off. He was extremely helpful and very knowledgeable. I'd put more stars if possible. Great job Steve and thanks for the help.
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July 2020 by Chase M.
Outstanding customer service and work! I called Carlos regarding a drainage issue with my AC at 2pm and via some pictures he was able to diagnose the most likely culprit and set up an appointment for the following day. He told me if anyone cancelled and he could slot me in sooner that he'd let me know. Minutes after hanging up he reached back out to tell me Steve was on his way that same day to resolve the issue. From the time I placed my initial call to the time Steve completed the work was 90 minutes. Now I have piece of mind that my attic isn't going to incur water damage. 5 out of 5, will absolutely recommend Carlos and team!
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July 2020 by A W.
We are so happy with the service. We called after hours and Carlos was so great. He came out and went above and beyond to service our AC. We just had our ac serviced and Carlos did way more than any other company we have ever used. Please call them. We purchased the plan for our next two services with. Highly recommend these guys.
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April 2020 by Matt K.
We needed an AC service as we were selling our home. Response time was quick. Service was great!
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September 2019 by Carol E.
Carlos and his team are wonderful. I had two units that were in need of maintenance. The previous owner had not had them serviced an over a year so I needed them looked at. Carlos took care of the repairs and put me on a maintenance plan to help keep both my units in good working order. I highly recommend Air Comfort Systems to anyone looking for an honest, respectfully, and hardworking company!
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April 2019 by Gene Sullivant
The guys were friendly, professional, and accurate.
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December 2018 by Steven T.
Furnace had a problem that we noticed at 9pm one night. Asked for an 8am appointment the next day, Steve was there at 8:30am with perfect communication. Diagnosed the problem quickly, had to run and get a part, came back, and fixed the issue. Hint: use the online form on their website, it gets you signed up into their system faster.
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October 2018 by Erin K.
CARLOS ROCKS!!!! He is very knowledgeable and helpful and he provides Excellent customer service. Carlos and his assistant installed a whole new AC unit in one day and they left everything cleaner than before they even showed up. Lol! We were very pleased! The reason for only a 4 star rating is because the AC unit itself didn't actually help our electric bill in any way. We bought the 2nd highest rated Bryant AC unit because it's supposed to be much more energy efficient, but after 4 months there was never really a change in our bill. Very disappointed about that.
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September 2018 by V L.
Outstanding service! Very reasonable prices and an honest assessment for repairs. I called for service around 9.00 p.m. and had a reply within a few minutes along with a service appointment for the next day. I received a phone call from the business owner Carlos when the technician was in route. Steve arrived at our home promptly, identified the problem, repaired our unit quickly and was great to work with. I have two investment properties, this is my preferred and only HVAC company that I will use for services. I highly recommend!
