-
July 2024 by JB McCluskey
Been trying to call CVS for 2 days and still haven't be able to get through to anyone. I even stayed on hold for much of my drive home from work (around 23 minutes) and no one ever picked up. I'm moving to Amazon pharmacy.
-
June 2024 by unicornmaster ew
Angel helped me with insurance problems to the best of his ability and really tried his best to help me today. He was kind and very nice through the entire process. Need more workers like him!
-
May 2024 by Hunter Leger
Dr. Cynthia, Dr. Laura, and their staff are always pleasant, welcoming, and knowledgeable. It feels like a old small town pharmacy, they know us by name and greet us even if we don't have a prescription.
-
May 2024 by MIke Devlin
If they don’t have your prescription, they won’t help transfer it to another CVS. They expect you to go back to the doctor because “they were closing in 15 minutes” and she didn’t want to make the call. A lot of people here complain about service - I promise you it is one person driving this down and needs to be fired.
-
March 2024 by Ilse “Killsa” Lipke
Out 200 dollars because they wouldnt accept a good rx coupon because the claimed the provider wasn't in the system. Called the provider and they said theyve been in the system for over a year they've had issues with this location in the past and they wouldn't have even been able to fill the script without a DEA number.
-
March 2024 by Carolyn G.
Why do they bother to contract with big companies and then not staff their pharmacies? Even when there are 8 people standing around you still have to wait for prescriptions called in at least 24 hours beforehand. I just don't get it.
-
March 2024 by Chelsea R.
I switched to this pharmacy and I am so glad I did. They are always fast, helpful, and kind.
-
February 2024 by Sophia R.
Called with questions regarding my prescription. After holding for almost 15 minutes, the pharmacy manager Cynthia sounded annoyed and rushed to get through the call vs try and help me understand the questions I had. I explained to her I had a funeral to attend out of town and I wanted to make sure I had my seizure medication before I left. She was cold and not helpful. There has been several occasions where she is rude and seems overwhelmed. Me Being a manager in customer service for 16 plus years, in my opinion, she is not someone that should be around people especially customers who are concerned about getting and needing their medications on time. She made it seem like she ran the place and no one was above her and hung up the phone on me. I made a complaint through email and also spoke to someone helpful at another location who offered to pass this on to the district manager. Hopefully no one else has to deal with this.
-
February 2024 by Brandon W
Staff is always great, thank you Cynthia, Lara, and the rest of the team for always helping out and being so friendly.
-
January 2024 by Dayna Bedell
I always have a great customer experience. Glad it’s close by when i need my prescriptions
-
December 2023 by Josh Martinez
Truly one of the worst pharmacies in central Texas. If you ever want to come pick up a prescription be ready for horribly rude service and a 20-30 minute wait (inside or drive-thru). I cannot wrap my mind around how the service can be so miserable.
-
November 2023 by Latasha W.
ZERO STARS!!! My son has a double ear infection, he literally begged me to take him to the ER (he's 4), prescript was sent over about 4am, around 11:30ish they said it'll be ready an a hour. Get there bout 3ish all for them to say it's out of STOCK!! SO WHY WOULDN'T ANYONE REACH OUT (common sense)!!! TERRIBLE i will never do busy with CVS every again. AVOID KYLE CVS!!! ZERO STARS BAD SERVICE!!!
-
August 2023 by Kirsten Jude
They were great at the pharmacy - no complaints - we recently moved to the area, and the traffic and people (because of tax-free weekend!) was overwhelming. But the gentleman was helpful and kind. I am sure the weekend frazzels everyone!
-
August 2023 by Google user
They were great at the pharmacy - no complaints - we recently moved to the area, and the traffic and people (because of tax-free weekend!) was overwhelming. But the gentleman was helpful and kind. I am sure the weekend frazzels everyone!
-
June 2023 by ShaddowChief
I've seen the reviews so I was concerned originally - but every since I moved down here, everyone has been nice, friendly, helpful \u0026 know their stuff. \u0026 always have what I need so I'm pleased.
