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October 2022 by Vady Joseph
Called and they said it was mostly import/ here and there brand cars. Was looking for domestic vehicles
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September 2021 by Cherry Hay
Called looking for a transmission..asked for reference..got two..very personable...thanks
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August 2021 by Jaime De la rosa
(Translated by Google) I found it very kindTheLebanese, in charge of the place(Original)Me pareció muy amableElLibanes, encargado del lugar
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April 2021 by Humboltfog P.
Great service !! Very fast and reliable !!! Fast car inspection I was in and out quite quickly !! Employee was very nice and straight to the point I will definitely return !!!
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March 2021 by Christine Aleman
Ashrauf is freaking awesome! caring and sympathetic! Nizar manages accounts and is fair, honest and proactive to the customers needs. I have purchased 3 cars over the years! I love them and most importantly their reliable vehicles!
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June 2020 by Christine A.
I bought two vehicles here. They have been the most reliable vehicles I've ever had and service has been the best and most courteous. Every time I've been in I've been treated extremely well. I recommend Hi-tech to anyone.
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April 2020 by Daniel W.
The service was great but the location is the only reason they're not getting five stars. It was sort of hidden
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February 2020 by John P.
Came here first thing in the morning for a state inspection, was told they weren't doing them today and to come back tomorrow. Really?
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June 2019 by Chris C.
Went in for a vehicle inspection. Was in and out in about 15 mi minutes. Owner was friend and stopped what he was doing to get to my inspection. I recommend
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November 2018 by Taylor C.
The man who runs this place is great! I broke down on I-35 and my car was towed to his shop. He changed my tire, free of charge, and was so kind. Would definitely recommend to anyone in the Austin area!
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August 2018 by Chris W.
Since the owner has actually responded I will amend my response to be less humorous and more constructive and down to the point. -the roads are not maintained and it is difficult to drive on this property. Signage is not very clear on where to go. Broken cars are scattered around and when you get to the mechanic bays they are located in frustrating spots that make driving around difficult. -The staff member having lunch was in no way an issue. But I got out of my car, looked around, and finally had to walk up to him and ask if he worked there. He said a total of 9 words to me my entire time here. I understand he may have been on a break but again instructions on where to bring my vehicle were not clear and I felt very uncomfortable. Broken English is completely understandable. A lack of speaking to the customer almost at all is not. -the staff all looked miserable and didn't speak to me. I was serious about the dirty looks. They were audibly and visibly annoyed with me because I didn't know the process for getting an inspection done. Every time I've taken my car to Goodyear they have done the entire inspection for me (I did stop their first but their printer was busted). -You're right that the fee is 7 dollars. I'm also right in that the law is to state what the charges will be before performing the task. Other locations in Hays eat the 7 and don't charge the customer. I don't know the legality on any of this but it would have been courteous to be told what the charge would be before doing it. I hope this was a more specific explanation of the one star rating. Local shops don't have to be poor of quality or customer service. I appreciate you taking the time to read this. I've left it completely void of the previous buffoonery.
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August 2018 by Eddie H.
Great place staff always helps and has alot of used parts and all.. able to do anything you need done to your vehicle
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June 2018 by Rob H.
This place is great! I've been here twice now and the prices are fantastic. The guy who runs it is old school nice. He doesn't try to haggle about prices on small stuff and is genuinely nice. There are tons of cars and it' snice that some of their inventory is listed on partshotlines.com First time I went, I was blown away by the good prices. Second time I went, I was even happier and I think he treats his return customers like he should by giving them a good deal. He doesn't try to charge new prices for used parts. He's fair and prices are fair by far. I only spent $25 the first time and he didn't treat me like my small part purchase wasn't worth his time. So, when I needed another part, I was not discouraged to go back and get what I needed. The second time I got more than a fair deal only spending $35 for parts that would have costed 100+ off ebay plus shipping. I did luck out that they had the car in the color I needed my parts in. But still I left there with a big a** grin on my face because it was worth the hour commute and sweating my balls off. I will be back if I ever need anything else. The guys that pull the parts are hard workers too. We were having trouble figuring out how to get a door handle out of the door and this part puller worked for nearly an hour until he got it out. And he got it out without breaking it too. It was 100+ degrees out and he didn't stop until he got that door handle out for me. The guys also show you how they got the part out so if you're installing the part yourself, you know how it goes back in. I'm really critical of automotive places and this one just made my top 5 places that I've been to that made me more than just happy in my 15 years of dealing with them I'd give 10 stars if I could. I only wish the Kyle location was in Austin but until then, I'll continue to drive the 30 minutes to get there. Thanks again Hi Tech Auto.
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June 2017 by Spenser Edwards
I called for a radiator they said they had it he was going to check to make sure it was still good then give me a call back but I never got a call
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April 2017 by Robin Braden
Dale is great! He's been so helpful to me by getting me the right parts for the projects I'm involved in. Awesome guy! Thanks!
