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October 2023 by Megan Anderson
JB’s has continually worked on my vehicle after a nasty wreck in December 2022, and they have been so gracious and kind while working around my budget and kids schedules. They have maintained an integrity that is hard to find and trust in today’s auto industry. I will never take my vehicle anywhere else. Thank you Juan and Julio!!! You guys are the best.
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October 2023 by Gaby Ponce
Took my car in to get the bumper fixed. It looks brand new, can’t tell at all where the damage was. Had my car back the day after I left it to get fixed. Super happy with the work!
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September 2023 by Hannah Thompson
I love JB's! Friendly, fast, and high quality of work for a great price. I'm about to use them for the fourth time and wouldn't go anywhere else!Services: Tires
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July 2023 by Martin Martinez
Pictures speak for themselves.This is how my truck was given to me, after 4 months of having my truck without communication, no updates.Very unprofessional.
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July 2023 by Rusty P.
The place was nice and clean. The representative looked at the paint concern I had about a job they did. He rescheduled a time with my dealer to bring the car in and make corrections. The corrections were later made and the car looks good.
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July 2023 by Elizabeth Lopez
First time I’ve taken my car here today, and they fixed up my splash shield in no time! And it was on the house! Definitely recommend these guys.
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June 2023 by Steve Griffith
Juan and Julio are small business owners in San Marcos, Texas. Our car was damaged in a hail storm. They worked closely with our insurance company to make sure that all of the repair costs were estimated correctly. Since the car was less than a year old, we told Juan and Julio that we wanted it to to be repaired, "like new". They took those instructions to heart. When the first coat of paint did not meet that standard, they sanded and repainted the car again. They did this on their own initiative. Although it took longer than estimated to repair the vehicle, the finished product was beautiful.. These guys are small business owners who really care.Services: Painting
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January 2023 by Ralph Acosta
These are great guys, Julio and Juan helped me out a lot with my van, I have a old school van and they did exactly what I wanted on my vehicle. The have hard workers here, they communicate and let you know what they're waiting for. Everyone is a 3 to 6 month wait and these guys handled everything in one week. Thank you and keep up the great work!!!!
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January 2023 by Taylor Dugan
These guys know what they’re doing, and will 100% take care of you. I trusted them with repairing dents in my hood, and painting my new bumper; receiving a great final product. Make the right choice, go with JB Collision Center!Services: Body & Trim
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December 2022 by Cole Carrico
I hit a deer 2-3 weeks ago, losing a headlight and messing up my fender/hood. These guys were able to replace all three for the best price out of everywhere that I checked in San Marcos. They got it done in 4 days. Everything they fixed looks like brand new and they even took the courtesy of cleaning up the inside of my car after working. No dust and it smelled nice.Julio, the guy at the front desk, was very upfront about pricing and what they planned to do in order to fix my car. He gave me a couple courtesy phone calls to update me on the process and to let me know when the car was ready.Overall experience was 10/10, no issues. These guys are great and I would recommend them to anyone in San Marcos who needs a collision repair.Services: Body & Trim
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December 2022 by Charlie Mcmurrey
Our daughter is a TXST student and was in an accident. We live out of town and made a call for appointment.Owner was great to work with and we made appointment. Super happy with their professionalism and skills.Services: Body & Trim
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October 2022 by Andrea Espinoza
When I dropped off my car I was greeted by Julio, he helped me right away and made sure all my questions were answered. I was updated regularly till my car was ready for pickup. when I arrived they had washed and cleaned my car and made it shine, I was so happy with the quick turn around and the quality of work, my car looked like new. Great place with great staff, will defiantly recommend anyone who is needing these kind of services :)Services: Body & Trim
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October 2022 by Scratch_512
At a loss of what to do.. I still dont have my car back after 8 months. They claim that the insurance check was lost even though I have an endorsed copy of the check to their bank. They ignore me and say their bank is looking into it but its been over a month. They were supposed to have received the check in April. So my car is just sitting at Toyota. Really just dont know what to do. Early on they lied and said my car was at Toyota before it actually was, I know cause I went and checked. So they gave me Jauns number and he was cool at first but now just ignores me. I would not trust this place.Service: Body & Trim
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July 2022 by Alisia Acosta
The guys here are great and straight forward Julio always answers his phone and makes my mind ease by answering any question I have. Thank you for getting me back in my car asap and communicating how long it would take. Outstanding customer service.
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May 2022 by Craig M.
TAKE SOMEWHERE ELSE. After an accident I needed to have my truck repaired. I took it up to Big Boy's Collision and was quoted at it taking 2 weeks for my truck to be repaired. Still sitting at over 3 months my truck is not ready yet. I learned from Cody that my truck was not even touched yesterday and today apparently all they need to do is put in the seats and take it to the dealership to have them reprogram the computer. Why they cannot program a computer themselves I do not know. But every single time I have called up there these past 3 months I have been told that it will be ready next week. As you can imagine I'm a little upset at the moment because my truck is still just sitting at their shop. The service manager Chuy called me and was rude with me on the phone because he said that I was being rude when I was upset earlier after learning that my truck had not been touched and that they are still dragging their feet on getting it completed. They've already gotten paid by my insurance company and therefore are not in any rush and getting my vehicle completed.
