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January 2024 by Mailyn Rodriguez
Excellent ?
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January 2024 by Joe Sanchez
Great items and great prices. With great brands. Clean and fast check out most times.
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January 2024 by Bernardo Barragán
Excelent prices
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January 2024 by José Carlos Torres Soto
Very good prices, it's a shame that the store was completely empty at the time
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December 2023 by Khadanga Krushna Nanda
This place is highly unorganized and its tightly packed. No place to walk and it’s pathetic. Hope they will consider this review and make it a better place for the customers.
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December 2023 by Alexander Reyes
What an amazing Ross to shop at!!! Definitely go here for great finds. Staff was super helpful and friendly. Great start to our holiday shopping
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November 2023 by so old star
Got all my Transformer for half the price building my fleet
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November 2023 by Shaybren
Went to this store to return ONE thing which I bought a few days prior, go in and the dang line is wrapped around the store and the cashier tells me I have to wait in that long line to return one thing, why do I have to wait in the purchase line? Where’s the dang return line, apparently at this store and this store only it’s the same line, never have I had to wait in the purchase line to return something at any store or Ross, go to San Marcos or south Austin, this store is a joke with rude employees, it’s obvious they are way under staffed for a reason.
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October 2023 by Jesse
Made a purchase. Came to return and they refunded me less than what I paid for the pants because they’re now marked down. How is that even legal!? I should be refunded the exact same amount I paid. Congratulations, Ross, you just lost an entire family of four that shopped frequently at Ross over keeping $7 of my money. Keep it. Adios! Never shop there again! Totally ridiculous.
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October 2023 by J. Varela
Nice place. Wife likes to shop here. Long lines deter me. I like the organization found at other stores. However for good deals ross is number one.
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September 2023 by Evelyn
A cashier couldn't comprehend the request “50$ on one card and the rest on the other” Thus asking if i had 50$ on that card… which obviously i do.Whole transaction went through and wasn’t manually split. She was expecting for my card to ONLY have said amount, which quite frankly isn’t anyone’s business.Store Manager Tanya took over,She voided the transaction which she didn’t say so until i personally asked if it was refunded or…? I wasn’t given the voided receipt as well NOR offered. Just downplayed the situation and continued to back her employee by stating “shes a hard worker” which, is great im not arguing that. But the lack of simple professionalism from both parties was bitter. Now, i have to wait for that moneyTo return which put me in a bind and quite upsetting.
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September 2023 by Jonathan Bonnette
" NOT MY CALL WAS MY OFFICIAL ANSWER FROM THE REGISTER CSR"RESTROOMS OUT OF ORDER FOR 2 WEEKS I LET THE AGENT IN THE FRONT KNOW THAT THEY SHOULD PUT A SIGN OUT IN CASE THEY HAVE SENIOR CITIZENS COMING INTO SHOP. I SAW A SENIORS TAKING A RIDE BUS OUT FRONT. BOY DOES CUSTOMER SERVICE IN KYLE SUCK!!! THIS IS THE WORST ROSS I'VE EVER SHOPPED AT.
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September 2023 by Lora Melton
Seriously, a store which doesn’t open its restroom to the public. It’s either you have to hold your pee to get a hold of someone who has the key to its restroom because they always lock it or they’re going to tell you it’s out of order. Shame on this place and its management.
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August 2023 by karen blalock
This is the dirtiest and under stocked Ross I have ever been in .
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July 2023 by K P
Extremely crowded with product you can’t even walk through several isles. It’s hard to shop with so much stuff every where it makes it unorganized and chaotic. The restrooms area had a disgusting smell and there was some kind of liquid sitting in the water fountain. They were ridiculously dirty. Products were open this store needs a lot of improvement on organizing and cleaning.
