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July 2025 by Katarzyna Szczurek
Maya is a life savior!! đ«¶đ» genuinely my favorite sallyâs just because of her! sheâs so knowledgeable and friendly. she saved my hair from being a mess twice now! and every time it was such a great experience and so much better than other sallysâŠ.. i hope Maya gets a raise cause sheâs the reason iâll be coming back ! she saved my hair twice now - literal angel đ«¶đ»
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June 2025 by Criss Ramirez
Myra is amazing greater me right away and helped me with a few things I needed .she knows her products wich helped me timesâŠ.over all great customer service
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March 2025 by Christine Haney
The girls who work here are fantastic. The manager (I'm so sorry I keep forgetting her name!) with wavy blonde hair is so nice and always extremely helpful. My daughter loves to dye her hair, and I know nothing about proper techniques, but this manager always takes the time to explain steps to take and things I need. Its much appreciated!
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December 2024 by L C
They are of much help, amazing attitudes, and great products. Please visit here, and this is coming from a licensed cosmetologist and Barber.
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November 2024 by Shay H.D.
China was so helpful! Amazing customer service with a smile. I've shopped here for years and never received bad service but also never received great either. She's a keeper!
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July 2024 by Candee Edwards
I've worked at Sally's in the past and have been going for years. This is a Texas company which is amazing and this local store in Kyle has always had attentive helpful associates with a clean store. There are tons of products squeezed into a small space but they have practically everything you need for your hair. There are some high quality products and also good deals to be had.
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May 2024 by Cristel Hdz
Excellent place
Very friendly staff
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March 2024 by KittenBlackheart
The staff here makes going out of the way, worth it. They are obviously friends, and genuinely care about the store, the customers, and each other. Would definitely come here again over Austin/RR area stores. Give this staff a raise or a bonus, they deserve it
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February 2024 by Kassi Aredondo
Violet gave me awesome advice for me and my daughter. She took the time to explain color matching, how to use the products we were purchasing, and recommendations for shampoos based on our hair type. It was a 5-star experience. Sallyâs is so lucky to have her knowledge and customer service!!!
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March 2023 by nisha mccalll
Thank you to the sweet lady with brown hair who let me in at the last minute on Sunday and assisted me so I can get the things I need for my hair . I was having a bad day and you was so nice and professional!
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March 2023 by Dana Riddle
I bought a few items here today and the woman that helped me was very friendly and very helpful.I'm so happy i didn't go by the other reviews i read because they were not even close to my experience.
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March 2023 by D R
I bought a few items here today and the woman that helped me was very friendly and very helpful.I'm so happy i didn't go by the other reviews i read because they were not even close to my experience.
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February 2023 by J 9.
Not sure if the person behind the counter was trying to HELP, or just talk s**** My hair doesn't look great, I'm very aware that the bleaching process wasn't successful, but being snarky and bitchy and saying "color's not going to fix it" isn't helpful or constructive, it's just bad customer service. I didn't ask for her advice, I didn't even open the discussion about what I was attempting to do to it, she took it upon herself while her coworker checked me out to comment on my hair, obviously didn't look at what colors I was buying to ascertain what I was doing about it now, and made snide comments under the guise of advice. This is the only location close to me, I've been here a few times in the last week and now I'll have to drive either into San Marcos or up to South Park Meadows to another location to avoid more unsolicited "advice" from someone who thinks a black and red mullet looks good.
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February 2023 by Jennifer Arriaga
Didnât know Sallyâs only hired b***esDonât even bother talking to the employees⊠do you research online before grab what you need and get out. That or order onlineâŠ?
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October 2022 by Jenna Seelbach
My daughter doesn't go into this location because of their horrible customer service, so we always have orders shipped. I thought she was exaggerating until today, and I feel bad for not believing her. I went in to pick up an order for my friend. There's 3 people at the counter, a dude with a star sticker on his face, a short girl with gigantic eyelashes and black hair, and a girl with purple hair. Immediately after asking for the order, they're snickering, looking me up and down.. made me feel like complete garbage. The girl with the huge eyelashes even made a comment "Umm what were we talking about?" When I asked a simple question, if my friend had called to let them know someone else was coming to get her order. It was the most uncomfortable experience I've ever had at a Sally's. The one I frequented in Austin where I'm from was excellent and I miss it. I felt welcome there. So yeah, like my daughter I'm never going inside this location again. I'll stick to shipping.
