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October 2023 by Tiny P
Pros: the place was relatively clean (leftover fake nail was on the workstation) and the owner was friendly.Cons: the technician didn't talk at all a day when I mentioned this to the owner, he said she was preoccupied. She cut my cuticle and I bled for 10 - 15 minutes. She kept pouring drops on it and pressing with a towel.. so painful. I smudged a nail getting in the car and didn't want to go back, my finger was throbbing. 2 days later my ring finger is still red and painful, and the polish looks terrible. I won't be returning!
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October 2023 by perla moreno
Had a great experience! It was my first first going there and the lady that did my pedicure was phenomenal. First time that I didn't feel like it was rushed
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October 2023 by Kindra Jones
Made an appointment for two pedicures. My sister and I chose the basic pedicure, and I brought my own gel polish. When she asked if I had gel polish on my toes already. I told her no, and she used a drill to take me regular polish off. I didn't think anything by it, but she added it to my bill as a gel polish removal. I brought a magnet gel polish. I asked the lady doing my pedicure if she ever did cats eye polish before, and she said no. So her first attempt looked really good, but then she went over it, and it looked bad. All my toes have different effects. No two nails look the same. But apparently, that was an extra $15, but the lady never said anything about it. When we got to the register, the total came up to over a hundred dollars. For two basic pedicures. The staff was friendly, but there should be more transparency on the up charge for added on services before they get added. I talked with the lady who was ringing me up and let them know we did not have gel nail polish on that needed removal, and we told the nail techs that. So, she was able to remove that.I do not recommend this place. And I will not be going back, which is a shame because it's so close to home for me.
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October 2023 by Fifi Cruz
Done by 2 different people there. I get my pedicure, eyebrows. Never had a problem.
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July 2023 by Christina Jackson
Went this weekend. The nail tech ignored me (or didn't understand) when I said "Ow, that's too short" and she kept cutting my nails. I had to get loud and tell her to stop to which she just stared at me as if to say "What the heck is your problem, lady?" The girl at the register came and asked if everything was okay but then rolled her eyes when I said "Actually, she's cutting my nails too short and it hurts." Luckily, the owner came over and corrected it. He even said she was cutting it too short (down to the quick). I would say that the owner is great but you can see in other reviews that this is consistent with his staff and they even threaten to call the cops on people who don't to pay for a bad nail job that hurts. That didn't happen to me as I just didn't tip and I'm not going back.When the nail tech came over she put her wet hand on my leg for support as she seated herself in the stool in front of me. Idk why she had to use me for support. Then she cut my nails so short it hurt and kept going, she seemed to have an attitude, the clerk had an attitude, and the nail tech actually placed the dead nail on my leg to show me something (I have no idea what), then she again used me for support as she got off the stool.Also, the chemical smell was so harsh when I walked in that I wanted to leave right away.
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July 2023 by R D
Ziara was a great nail tech. She really took good care of me as I had a toe injury but she took her time and made me comfortable and protected my toe. I love my new pedi and the whole place was hygienic and clean. Will be going back soon!
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June 2023 by Anahi Villanueva
Lisa did my pedicure, overall satisfied. Environment did seem off- a bit hostile among each other making it awkward for the customer.
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June 2023 by B'Elanna Wadley
Definitely satisfied after leave SpaRenity. It’s been such a long time since I walked out of the salon happy with my results. I believe I found my “happy place” with good customer service and drinks.
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May 2023 by Ashley Aguilar
If you don’t like compromising on shape definitely do not come here . Really thick not classily looking nails. I relate to one of the reviews where they said her nail tech was being too aggressive on the full set, maybe she has been in the nail game for too long that speed wavers quality. Not the vibe ! Diana who did my pedicure was amazing ! Super soft and gentle touch def satisfying. Diana definitely can bring in business ?
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May 2023 by Kirsten Archer
We went on a bad day.We usually have excellent services here, and can only go every three months or so, and the service and experience they provide are something we always look forward to. Today was different, however. I was excited when we went in because they weren’t slammed like they usually were, which meant we wouldn’t have to wait like we normally do, which was a huge plus. When we sat down we weren’t offered drinks, which isn’t a huge deal, but is always a nice plus. Our issues truly started when our service started. I wasn’t allowed to put my feet into my water until it was cold. I asked the tech if she could heat up the water, but there was a language barrier and I don’t think she understood me, which is okay but unfortunately it got worse. She clipped my nails in a way I know is going to cause my nails to become ingrown, and I’m very prone to them but I didn’t say anything. Then when we had our hot towel wraps my tech shook them out until they were freezing and then walked off for ten minutes. I was shivering at this point and decided to take the towels off my self, which I didn’t think was a big deal but with everything else was an inconvenience. My tech did not return, and my wife’s tech had to finish my pedicure including removing the paraffin from my feet and applying my color. When she was finished and we stood up to leave, my tech came rushing back and had me sit back down for the massage she forgot. The massage was rushed and felt more like she was just trying to use the product that was already portioned out for my services since it’s against Texas health laws for cosmetic services to put product back once it’s been opened, and less like she was wanting to give me a good experience. This I was genuinely upset about, since the massage is what I most look forward to. On top of the small things that piled up to mean a bad service, I was given gel Polish when I asked for regular, and the sides were shaved down after it cured so now I’m worried that they’re going to peel off and I’ll be left with an uneven pedicure, on top of the strange scuff marks now marring my otherwise okay looking pedicure. My wife’s Tech was very rough with her pedicure as well, and she had to stop her three times from digging out an existing ingrown that we’re currently having treated because of the pain, and rushed through her services. I let the staff up front know about our experience, and they were super apologetic and understanding. Even with the bad experience the staff was understanding, friendly, and receptive so we weren’t too upset when we left, proof that even a bad experience can be soothed by good employees. I was upset that the place I frequent with friends and relatives let me down on my wife’s first visit there, and she does not wish to come back, but is willing to give this place another try because of my previous happiness with my services. We weren’t offered a discount or any further understanding, and we were still charged for the gel I didn’t ask for, but I was so frustrated I forgot to mention the error when we were checking out. Unfortunately all of the small things piled up to a bad experience with seasoned technicians, and I’ve come to expect a better experience from a place I’ve frequented for years.Service: Pedicure
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May 2023 by Christie
The manicure I got was Lumpy, they didn't do anything to smooth out the gel after applying it. The pedicures and the manicurist got into a spat which made me feel a little awkward. Otherwise the service is okay and they give you a free drink and got everything done in a timely manner. But I don't think they're the best in town. Especially reading the other reviews it sounds like they're manicurists need to get some more education on how to do a proper gel nail application
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April 2023 by Carlos Rivas
I had a wax here, and I'm pretty satisfied with the results. The person doing the wax left a bunch of stray hairs though. She didn't ask which specific area I wanted done either, so she ended up taking off way more than than I wanted. However, I will say it wasn't too painful, and she was really nice.Service: Waxing
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April 2023 by melissa corona
My daughter and I enjoyed our relaxing sparenity manicures and herbal pedicures! The staff were kind and efficient and paid attention to detail.
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March 2023 by Xbx 2019
this used to be my go to place, but looks like i need to find a new salon yet again for the same reason.(overbooking) as i have been sitting here for 45 minutes (35mins after my appointment) ive watched the staff take in two walk ins who came in after me. as a customer my time is not valued here. they now have one of the receptionists who is clearly a teenager and definitely is not a licensed manicurist or cosmetologist starting my pedicure. i have had a lot of beautiful services done here but to anyone who has a tight schedule and prioritizes your time, itd be best to go elsewhere.Services: Eyelash extensions
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February 2023 by Crystal Kent
We did not have a good experience. Everyone was really nice but the nails look very bad. We went to get them done for my daughters dance this week. We have to go get them redone.
