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January 2024 by jae lynn
Don’t answer the phone. Immediately place you on hold without saying anything.
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March 2023 by Christian Bell Onyemali
I first started working with Stagecoach in late November/early December because they were a local pharmacy that had a needed (yet hard to obtain) medication in stock. I've only had my prescriptions filled with a large retailer and was pleasantly surprised at the friendly customer service I received from the Stagecoach staff. While I do live in the Austin area, I don't live close to Kyle at all, but still didn't mind the drive.In early January, I needed to refill the prescription and was told the medication was out of stock and due to pricing changes, even if they could fill it, it would be quite expensive, to the point of being cost prohibitive. The man I spoke with gave me a few recommendations, which included transferring the prescription to another pharmacy. He even told me to give them a call if I needed help with the transfer.I then went online and transferred the prescription to a large retail pharmacy. (Not my preference, but availability took precedence.) After a few days, the retail pharmacy called and said they had tried to reach Stagecoach a few times and were unable to speak with the pharmacist. They suggested that I try instead. I called and left a voicemail and never got a response from Stagecoach.Today, nearly a month later, I called Stagecoach again to see if they would transfer the prescription and the man I spoke with said that the requesting pharmacy would need to do that. (I'm pretty sure it was the same man I spoke with last month.) I explained that the requesting pharmacy had tried before and couldn't get a response and had asked me to try instead. He reiterated that the requesting pharmacy would need to do the work since they would be receiving the payment for the prescription and that he wasn't going to sit on hold for 30 minutes with another pharmacy in order to give them money. He also said that in his opinion, if this pharmacy was giving me the run around then maybe they weren't the right pharmacy.I understand that Stagecoach is a business, not a charity and don't begrudge them for not wanting to do work that doesn't bring them money. However, today's conversation left a very sour taste in my mouth. I did the very thing that was recommended and your staff are now unwilling to help. In addition, the implication that I made a poor choice in selecting a different pharmacy was completely unnecessary. Hopefully today was just an off day and not indicative of their current approach to customer service.
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December 2022 by 9135571645
Very impressed with the way our prescriptions are handled with The Stagecoach Pharmacy. The Staff are professional and courteous. Leo is a Champ!
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February 2022 by Marth
PLEASE read my review!I was so impressed with Stagecoach Pharmacy in Kyle that I was compelled to write this, my first ever, online review.My ophthalmologist prescribed 4 separate eye drops for my upcoming cataract surgeries.Three of the four medications were brand name medications, and were not available in generic.Only one of the three brand name medications was going to be covered by my prescription drug plan.Before contacting Stagecoach Pharmacy, I priced all four medications through my prescription drug plan, and also through a local retail pharmacy, and both pharmacies quoted me over $800.I was told by my doctor’s office that the people over at Stagecoach Pharmacy in Kyle would research my insurance coverage, as well as additional consumer coupons, in order to get me the best price available for my prescriptions.The cost that Stagecoach Pharmacy quoted me for all four prescription eye drops was less than $300.00, a savings of $500!My experience with the guys at Stagecoach - Ryan, Tony and Leo - was so pleasant.Rarely have I encountered such courteous and kind customer service.They went more than the extra mile for me!Martha McKnight
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January 2022 by Lynda Telfeyan
What wonderful helpful staff. Doing business with them is a pleasure. They go out of their way to help you. Such a pleasure, not many places like this left ❤️❤️
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January 2022 by Liliana Velasquez
They provided amazing service. I would definitely recommend this pharmacy!
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January 2022 by Lynda T.
Great staff. Leo was so helpful. I really appreciate all he did to assist me. This pharmacy has great prices, what a benefit for us seniors on fixed budgets. Thank you Leo!!!
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August 2021 by Renie
The people care about others and try to help in every way possible. They are courteous, professional and super fast. They can help you so why not try them.?
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May 2021 by Doc Robby Bruce
Great staff... Lower prices than anybody else! Thanks guys
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April 2021 by Ross
Been doing business about 3years. Service is great, prices are unbeatable, employees are precise, courteous and helpful.try them...you will not be disappointed. Ross
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April 2021 by Mary Lacy
I love this Pharmacy. Last year, we learned about this pharmacy from our eye doctor as the eye drops for my husband was very expensive and they were able to get it for us with a way much cheaper price. Then I had gotten another prescription for me that saved me a a lot of money. I just call it in and they mail it to my home in a few days. Be aware that they try to find the best price for you but there are times, that the insurance will not cover a specific medicine and that Stagecoach cannot offer a better price as it will not benefit the pharmacy as it will cost them. Try to understand that it is the insurance company at fault, not Stagecoach. They will do their best to help you find the best savings for you and your family. Thanks Stagecoach Pharmacy for your TOP-notch services.
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January 2021 by Sue Jones Whitmer
Fast friendly service with great savings, too!
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January 2021 by Peter Le
Love their delivery service. Prompt and professional. One of their employees, Jesse, called me for a follow up after I finished my antibiotic therapy (correct terminology?). Although it was a small thing, I do appreciate this level of healthcare you don’t see in big box pharmacies.
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December 2020 by m
Love when I am able to use them. Always fast, easy and very helpful. Will always get you the best price!
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November 2020 by Angie Wagner
Great communication and service and the best prices for Accutane in the Austin area. More than 75% less than our price with insurance and delivered to our door. Many thanks Tony!