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December 2023 by jonathan
As the site and the owner site do not match their well so people who needing certain equipment like a dolly or specific dolly, and they did not have these dollies and told me they just don’t buy more because people steal them. I failed to understand how this problem is mine and not there. I was also told if I needed different equipment just go to Home Depot and Lowe’s. I think I’ll just go to Home Depot and Lowe’s for my needs for hauling in the future and I recommend others to do the same.
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November 2023 by Jeanette Cuffin
Easy process. Excellent customer service!
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October 2023 by skip shankle
Rep was super helpful and went out of her way to help me situate reservation
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October 2023 by DJ Sixta
This a customer service business. Your customers work all week. How are you going to close at 1pm on Saturday and not be open at all on Sunday? Those two days are when your customers need access the most because they work all week....
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August 2023 by Courtney Kaulbach
After having a not so great experience with a competitor, we landed in the front office of the “house of fries” park place storage. What an amazing experience!!! They are helpful, nice, entertaining and affordable! If I could give more stars I would!!!! Y’all are the best!!!
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March 2023 by dusty braswell
Fantastic place to rent from! Staff is amazing! I highly recommend Park Place if you live in the area and are needing a storage unit and/or parking commercial vehicles.
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September 2022 by Ricardo Velasquez-Castro
I had over week reservation and when I got there the girl on purple/pink hair said that she didn't have no trucks available! So I ask her so what's the point of doing early reservations if when I get here there is no truck! So she was very rude not helpful at all. Later I ask for my money back and she didn't know how to do anything. Worst place with people who don't know how to do stuff.
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August 2022 by Jake Hill
This is the best Uhaul place I’ve ever been to. Great customer service. People just being people and trying to help.
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August 2022 by Ben
Awesome ? StaffStaff went above and beyond to correct logistic issues
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September 2021 by Lowell Unruh
If you anywhere near Kyle Texas - I mean within a 25 to 50 mile radius - I would highly suggest you go to Park Place Storage. I’ve been doing business with U-Haul for a while over 40 years Both on a personal and a business level.I can tell you this young man is the wizard of the U-Haul agent. He is at the top of his game From a product knowledge standpoint and even more importantly, from a desire to satisfy the customer standpoint. Is he the cheapest in town; I don’t know! I do know that if you want the job done right to go to somebody that cares, and this place cares.
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September 2021 by Ronald Owens
Very Accommodating and Friendly Goes out of their way to give you the best possible experience
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July 2021 by Complex Motors, LLC
Owner has terrible customer service skills, called first he hang up in my face then when I was finally able to get him on the line service sucked wish guy didn’t answer at all. Wouldn’t do business here at all.
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June 2021 by Arun Viswanath
The lady that works in the office there is completely rude.Not even answer the customer question, I called her in phone ? she is very very very very rude and disrespectful I request to U-Haul team to teach her how to deal customers ,…. I’m very very very disappointed with this location
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May 2021 by J. Varela
Came out here to make sure my review was still here. The lady that works in the office there is completely rude. I last came here August 2020. Would never go back just because of her. Terrible customer service. Smart remarks and even the gentleman that worked there called out on it. The guy was awesome and treated everyone with respect.
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February 2021 by Jon Bean
Laura and Kat are absolutely phenomenal. Very fast and efficient service. Professional and polite while also abiding by Covid restrictions as well. We felt comfortable and happy to give them our service!