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March 2024 by Leonard Pannek
Gabriel was amazing he literally searched the whole store for my package so he could fix my mistake. He went above and beyond
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March 2024 by Diana Hershey
They were very helpful when the Amazon return did not work well, and it was Service with a smile, and quickly
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February 2024 by Raisa Carney
Super easy to get my needs met and Bryce was incredibly friendly and quick!
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February 2024 by Valerie De La Cruz
This store makes everything convenient.
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February 2024 by Vanessa Guerra
I’ve had a few returns the last few weeks and every time I have gone to this location the workers have been super helpful and provided excellent service. Nice to know despite being very busy they take their time and are courteous.
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February 2024 by Kurstie Love
So glad they finally updated the hours on Google. Ended up having to wait over an hour a few times because I showed up way early. Staff here is great. Lines always out the door but it goes quickly.
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February 2024 by Richard Lopez
Rude staff, Amazon return station never works. Then they want you to pay to print the label because their kiosk isnt working?Expect long lines
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January 2024 by Laura C
Jessica, the manager, rudely said in front of everyone “no one listens” after suggesting that they use the kiosk for returns. The kiosks were both being used.
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January 2024 by J. W
Gabe was phenomenal!! He helped me pack a difficult item that I needed to send urgently. It’s a weight off my shoulders to finally be able to get this sent out to my sister who is expecting her first baby in a few weeks. This will really brighten her day! Thanks for going above and beyond and making a difference!
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January 2024 by Cheryl Krhovjak
Busy place, staff is always friendly and moves the line quickly.Excellent customer service from Joey & Jessica
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January 2024 by Michael Spencer
Horrible service complete attitude.Customers should it be harassed while trying to get service or returning packages
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December 2023 by José Alfredo Heras
With still 7 minutes until the advertised closing hours at 6:30 they had already locked the doors and 3 employees there just ignored me. I had an important package ready to ship, they should attend the customer until the last minute of their advertised closing hours. Just bad service.
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December 2023 by Celes Currie
Bryce helped me at the last minute. He provided excellent customer service. He never rushed me even though the store was closing within minutes. I’m glad I came to UPS tonight because I had a rough day! Kuddos!
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December 2023 by Sandy Sou Woo
Bryce was awesome! I have been needing to return some items to Amazon and Shein and he made it happen! He provided great customer service!!
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October 2023 by Miriam Marceline
Quick, easy AMZN return kiosk ~ there is a wait if the return doesn’t come with a QR code (it’ll have a bar code instead), but they’re fast.Some items may not be able to be shipped in their manufacturer’s packaging so call ahead or just be aware that you may have to leave to hit a box elsewhere (don’t think they sell boxes ~ from the one interaction I witnessed).
