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March 2024 by Rebecca Miles
I appreciate our Kyle post office. The people there are friendly, knowledgeable, and diligent with our mail. They have NEVER in 23 years lost a package or mistakenly delivered any of my packages to another mail box (unlike many other ground or air mail businesses I have used). Therefore, I no longer use any other delivery service, and have told the people who work at our post office how greatly I appreciate them. I just want everyone else in our area to know that they are the best!
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February 2024 by Marta Simonian
Such nice and helpful people
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February 2024 by Chris Wei
Refuse to pick up the phone during business hours.
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February 2024 by Brazen
Lost my package and wont respond to my support emails when its been past 3 days
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January 2024 by Patricia Raynor
The ladies working here are fantastic. They are so helpful and friendly. They always greet you and are very fast even when the line is long. We appreciate you!
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January 2024 by Veronica E.
The post office here in Kyle, Tx has been great each time I have gone. I have left and picked up packages, bought mail items and sent certified mail with no issues at all. Great, friendly service!!
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December 2023 by JenandJo Camacho
Not receiving mail. Try calling the number listed but NO ONE ANSWERS . I repeat what does one have to do to get their damm mail?
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December 2023 by AKP 808
They dealt with an emergency cluster box lock malfunction with such professionalism and speed. No packages were lost! We are all truly blessed to have such amazing people working with us to make sure everything gets to us on time. Thank you for your consistent over the top performance and expertise. You are appreciated!
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December 2023 by Arlene Waghalter
I'm expecting a package; there was a key in my box but the keyed box was not my package, it belonged to someone else. So did you give the key for my package to someone else, did my package even arrive? A simple piece of information, but your idiotic phone system just wants loop me through the auto messages. This is one of the worst run institutions in our country. When I cannot simply call the local office and talk to someone that this moronic phone system cannot handle, THAT'S A PROBLEM. Do you even notice the low ratings for EVERY SINGLE POST OFFICE LOCATION IN THE COUNTRY? All you are doing is making the public mad. You have a long way to go to fix these long standing customer service issues. I'm on my second call, 15 minutes on hold so far.
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October 2023 by Talia Grace
Ridiculously unhelpful. Dishonest. Stated that our mail had been held for a month before being returned to sender, which is why we “haven’t been getting mail,” despite the fact that we were receiving mail as normal with the exception of a few packages.No resolution offered. We were given notice to return by 9/29 to retrieve the packages. Arrived on 9/29 in the afternoon to discover the packages had been returned to sender at 10:30AM.Rude, unhelpful staff and management. I cannot explain the disdain I have for this place. The packages they took had a combined value of around $450.This place sucks.
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September 2023 by Cristina Oranday
Why is it so hard to speak to someone. I called from 1through 2 pm various times. They can email us but cant answer the phone so we can verify the email information they sent???
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August 2023 by Courtney Goza
The employees at this post office are the WORST. They are rude and half the time incompetent with a holier than thou attitude. Even if you point out policy where they are wrong, they will still enforce their opinion of the rules. My mail carrier marked a package as damaged upon delivery. I filed an insurance claim. I took it into the PO last week because I got a letter asking me to do so. The clerk took it to Abe in the back and said he would enter it and call me the next day. I never received a phone call and Abe closed out my claim as denied. I haven't received my item back. It was a sensitive printer head that arrived open and damaged. A Post Office employee is not qualified to know whether an instrument was damaged via their shipping or not. Especially when the carrier notes damage upon delivery. At this point, I'm about the file theft charges against the post office. My awesome mail carrier, Tonya, is the only saving grace for this Post Office. She is knowledgeable and goes above and beyond with a positive attitude. This has been the case even with the increase in hours and decrease in pay that the Post Office forced on their employees this year. This Post Office would be completely different if they had her or someone with her attitude and knowledge in charge.
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August 2023 by Ryan Goza
Tonya, our dependable USPS carrier, has been an integral part of our operations for quite some time. Her unwavering dedication has played a pivotal role in driving the success of our business. Without her exceptional efforts, reaching the heights we have achieved today would not have been possible.Day in and day out, Tonya's commitment extends beyond the call of duty, consistently going above and beyond to ensure our business runs smoothly. Her presence never fails to bring smiles to our faces, brightening our workspace with her remarkable service.Having had experience with various carriers in the past, it's evident that Tonya's level of service is unparalleled. Her professionalism, efficiency, and personal touch set her apart, making her an indispensable asset to us.We extend our heartfelt gratitude to Tonya for her outstanding contributions. Her role in the success of GF Computers is truly immeasurable. Thank you, Tonya, for being the driving force behind our achievements.
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July 2023 by Lynette Barker
I just tried to call our local post office, and was hung up on 10 times! It was clearly an open line, then click. No one. 15 seconds later, a fast busy signal. And the indicator graph shows that this is a slow time for the post office at Kyle.
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May 2023 by Beverly Johnson
The front desk workers are EXTREMELY rude. They almost NEVER help you with your mail or packages. They will either just send you away or lie about the services they offer so unknowingly you'll leave.
