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July 2024 by Isaac Newhouse
Wells Fargo is incredibly difficult to deal with. They do not show the payoff amount on their website for loans or the amount of interest accrued, they take weeks to service them, and in my case backdated the loan interest to when I took possession of the vehicle, not when they loaned the money to the dealer. The dealer was pestering me for money to pay for the vehicle even though my financing was approved. This is a corrupt organization and I will not be doing business with them again.
Reply: Desiree, I've filed a complaint with wells fargo several days ago and they haven't responded. Someone called to go over the complaint, but no resolution was offered. My relationship with wells fargo ended yesterday when I paid off the loan in full to take my business elsewhere.
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June 2024 by Ylissa Lopez
They don’t answer the phone there’s no need for a phone number in that case.
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June 2024 by Kenia Amador
They don't help at all, terrible service, I've been active with them for four years and they didn't want to help work on my credit. I'll look for another bank.
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May 2024 by Joe Cerda
Friendly and professional service.
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April 2024 by Gabriela Chavez
No one available to help. They just refer you to the app or the 800 number. Not sure why this branch is even open. Considering switching banks.
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April 2024 by Krystal Bush
This branch never answers their phone. I've called numerous days and at different times. I always get the same message...they are unable to answer their phone. I have a specific question that cant be done with automated service. This means i will have to take time out of my already busy day and use my gas to drive over there, because everyone there is too lazy to pick up a phone. Horrible! I'm only giving them 2 stars because drive through deposits are decent.
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March 2024 by Andy Springen
Tried to get change for 100$ they said no
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November 2023 by alberto guerra
I only wanted them to help a contractor of mine to setup quickpay/zelle. They refused to help my contractor and refused to speak with me on the phone to listen to my request. Horrible service!
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October 2023 by Luis Santos
atms don’t work and can’t make a deposit, changing banks asap
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August 2023 by araceli jacobo
Looks like they only have 1 person for the drive thru line. Took me over 30 mins, if I would've known, I'd just went inside ??
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July 2023 by Lee Bedecs
Drive through gentleman was very unhelpful and rude!
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July 2023 by Tonya Shankle
Apparently you have to make an appointment to open an account here (which we did not see on the website). Had to wait in line just to be told that. ? Poor customer service
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July 2023 by Tracy Johnson
Tellers are helpful
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July 2023 by Elene Heyer
Used drive up ATM. Easy to get to. No problem
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July 2023 by Anita Whatley
Very helpful
