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February 2024 by D
The nastiest Sams Club I've ever been in in the whole state! If you want to buy rotten produce this is the place two come. Was in the store today and every single case a romaine lettuce was rotten on the sales floor. Faded to white and rotten! Rotten produce in the walk in cooler! Mushy produce stacked on top of cases afresh fruits. This happens all the time at this store. Mushy yellow banana's on the floor. I'm going back to Costco. It's not worth coming all the way to this store from the get rotten merchandise. This happens all the time!!!Who do the hell is managing this store?
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February 2024 by Dave Koelzer
Just as expected.
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February 2024 by Stan Burt
I asked the manager how you're supposed to be able to comparison shop with a sign like this and she didn't understand.
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February 2024 by Cynnamon Stanford
Scan and Go is a game changer! Skip the hassle of check out by scanning items as you shop. It also works at the gas pump. Just scan the code.
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February 2024 by Allen Prine III
Was promised a job to help them out they declined even tho they admitted from management's they did need help very professional turn everyone down.I can see why their struggling and yet I keep applying, I think yall need more better managers or HR I don't feel like a valued customer with the treatment I received especially this time when everyone is struggling, give people a chance! Makes me not want to shop at this location with lying managers.... even when i was referenced here.... very rude.(Edited) looking at reviews they need help but again managers are refusing to get help refusing to properly educate new people, and I know my records clean that's extremely shameful sams disgusting....Yall lost a customer.
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February 2024 by Eric Linkenhoker
Always find more than I need and I love it
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December 2023 by Aleks Prodanovic (Sandra)
Prizes are different at place you take product and than when you scan at desk to pay its more than 7/8 dollars. So check it up , before you know, you pay more than need .
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December 2023 by James Daniel
They wouldn’t reimburse me my money for items that were advertised at the store for being cheaper than what it rang up for at the register, after being told by an employee that they would.
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November 2023 by Loretta Pelt
Jennifer was so sweet to me when I came in and made me feel so welcomed! She's super great at her job and made a stressful shopping trip a pleasant one. Ask or look for her if you visit this location!!!
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November 2023 by edgardo pena
I recently placed a birthday cake order from the bakery for my son’s 4th birthday . I followed the basic protocol paper stating what we want and any specific details. Once receiving the cake we noticed the name was altered to from his name ( Edgardo) to another name they thought it was ( Edgardo) and had the 11th year not the 4th
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October 2023 by Vicki Ward
I just love their croissants. They're so good I have to limit my purchases because I end up eating too many. The other bakery items are also always fresh.
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September 2023 by Theresa Brown
Every time I come here one of the cafe workers have an attitude. Irene was upset I wanted to change my order after she said they didn’t have anything with pepperoni but that was a lie. Threw away food i didn’t even touch and slammed the food on the counter. Simone and everyone else can’t speak when I asked for her name. Just rude and unprofessional.
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September 2023 by A M
Came to this store this morning the cashier never greeted me at the register. The lady pointed her finger at me instead of asking me to put my groceries on the belt. Depending on which cashier is working, they usually just scan my item with the hand scanner. I’ve unloaded sometimes the small items. I had eggs, etc… and the cashier was throwing my items roughly. I asked her please don’t throw my groceries, she then started telling me she’s trying to get me in and out. I told her customer service is more important than just trying to scan really fast. She was very rude. I asked who was her supervisor, and then I saw her supervisor who had to tell her to be nice and to greet the customers. I do hope Alexjandria will have better customer service representing Sam’s.
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September 2023 by TX JÜRGEN
Sam's Club is slowly catching up with Costco. However, there is inconsistency in the product lineup. I was looking for kettle potato chips, available two weeks ago and now it has been two weeks without them, selling only lower quality substitutes. This is just a sample of details that Sam's Club must improve. They are creating dissonance in the customers' minds for free. The location is very convenient and the place is clean and not too crowded. It is possible to get in and out quickly and not overspend time in cashiers' lanes as happens in Ligue City Costco.
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September 2023 by Lalise
by far the best location for curbside pick up orders. they are fast with picking the orders and quick to deliver your order to the car!