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July 2024 by Byron J Frank
Very disappointed. About 2 weeks ago I went to this location to have propane tanks filled. I was told by one of the attendants they had NO ONE that was certified to fill tanks and the actual fill station was down due to needing an inspection of certification. Today 07 July 2024 I phoned about 9am and asked about the propane fill station. I was told call back at 10 am to see if the propane technician was coming in. I called back and was told the technician was there. At about 1140 am I went to the facility and the attendant told me the technician had left and he was not sure what time they was returning. I told him I would wait for about 10 minuets. While waiting another customer came in to get the same service (propane). We both left and went to Tractor supply in Bacliff where they had propane and someone to fill our tanks.
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May 2024 by John McAlister
James provided outstanding customer service allowing me to get a car hauler quickly and efficiently. Additionally he made me aware of how the insurance works and how to contact should I have any problems on the road. The facility was well-kept up and one of the nicer U-Haul rental places I have visited. I would highly recommend them if you need to rent trailers/trucks.
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May 2024 by Rochelle Guidry
Excellent in everything.I love them.
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November 2023 by Taylor Scott
Crystal Snider and James LathamGreat customer service they help me out to get a U-Haul small one, but good the last one, thank God on my way to Angleton to give my grandma my old bed and I’ll be back for only $142 and it was 100 miles ?????????The best people here to help you out it’s a lil bit high but it’s cool
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September 2023 by SSLU
First time using uhaul. Our experience was perfect for a first time. I had nothing but high expectations and they were met immediately. Will definitely come here in the future when needed.
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July 2023 by Alexandria Martinez
Crystal and her team are the best!!! Incredibly helpful and personable. Could not have asked for a better staff to accommodate me during the chaos of moving.
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June 2023 by Michael Z
Lady who works there is pretty miserable, awful and rude
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December 2022 by Leo D.
Crystal Snider the so called "GM" is a straight up bit*h. I tell her the front doors locked, I'm out here waiting on someone and would like to get my propane filled Called asking for propane and she goes "if someone's available, then proceeds to hang up on me. Who tf does she think she is treating someone this way. This place is BS and U-Haul wtf is your problem letting people treat customers this way?
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September 2022 by Brian D.
I usually get propane tanks refilled here. But no more. I stopped 3 days in a row and day 1 no one was there qualified. Day 2 and 3 the sign says they'll be back later. You may get more for your money but it's super inconvenient
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February 2022 by Kimberly Edwards
Crystal and her team are very friendly, helpful, and easy to work with.
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July 2021 by Marco
Amazing
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May 2021 by Ike Ozhathil
Good place to buy packing supplies
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February 2021 by Jessica Utton
Horrible customer service by person working today! My husband asked 2 questions and the man working rolled his eyes and walked away. If you hate your job that bad then find a new one.
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February 2021 by Jessica U.
We stopped in to see about getting our propane tank filled since we were told they were doing that. We asked about new tanks and man working said they were out so my husband asked about just refilling since we did have a tank we could fill. The worker said "I SAID WE WERE OUT" and rolled his eyes and walked away. That is not how you treat customers. Definitely won't be back to this location if this is how employees are allowed to treat people.
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November 2020 by Mike Lancto
Great folks at this location. Awesome customer service and top notch equipment. The best U Haul facility I have ever used and I have used many.
