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January 2024 by Samantha Goss
They were friendly, honest, fast, and just a really great team. I am very thankful to have gone to them for my vehicle inspection and will continue using them! They told me I needed to replace 2 tires or I'd fail. Instead of failing me, they were kind enough to give me the heads up and I went back after replacing my tires.
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January 2024 by Sitha Nhok
We were over an hour away from home after coming back from a week long trip when our car broke down in the middle of the highway. We got our car towed here and despite being overly booked they went out of their way to take a look at the car immediately to see if they could fix it the same day. They were able to get the parts and fix it within a couple hours. These guys have exceptional customer service and are very friendly and caring. We will surely come here again if we ever have issues near there (but hopefully we wont have anymore issues). Highly recommended!!
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January 2024 by Sreypom Nhok
Yesterday, right after we got off from our cruise at Galveston about a few miles. The car suddenly can't accelerate it on the highway. We called AAA and tolled the to Velocity Auto care. The spark light gone bad and 1 of the Cylinder also gone bad. We was so worry that we can't get home that day. However, Velocity Auto care took care of everything really fast and we got back on home the same day. The staff there are very friendly and kind. The price is reasonable. Thank you so much Velocity Auto care for all your help. Will highly recommend.
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January 2024 by Ben Groh
Definitely as painless as possible, professional & friendly. Fast response time and quality repair with as little down time. I found a shop I would highly recommend. Timing chain repair done. If I have any future issues with any car it’s going to be this shop that fixes it. I would highly recommend.
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January 2024 by Judith Jones
I depend on Velocity Auto completely. Chris and Mike and the guys know how necessary it is to keep my 1995 car running and for years they have done that, no matter what. They are always there for me. Always.
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November 2023 by Jay Garrison
Great people. Fast service. Use them often when needed. Recently had a alignment done there and everything was good. Great staff.Service: Wheel alignment
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October 2023 by Robert Plasek
Probably my 5th time there. They know me by name, extremely friendly, extremely knowledgeable. Had my truck ready by the end of the day. Very reasonable prices, no upselling whatsoever. Its hard to find a place where you can rest assured if you don't need it they will definitely tell/show you why and make you feel comfortable. Saved me lots of $.Services: Electrical repair
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October 2023 by Regenia Rollins
Velocity Auto Care is a phenomenal repair shop! I took my car in because the AC wasn't cooling. I really appreciate the courtesy car health check that they send via text which includes pictures and the overall vehicle functions. Chris and Mike were professional and efficient in communicating everything about my car. They let me decide what services, if any, to repair. I had a crack in the engine belt and needed new brake rotor pads. The labor was done in a timely manner and their costs and pricing is very fair. I am so glad I've found such a great auto shop close to home. I am definitely a future customer who raves about Velocity to family and friends. Thanks immensely for all you do! Simply the best!Services: Auto A/C recharge
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October 2023 by K. L. Rychardson
Wonderful service and friendly employees! I brought them my 2010 Audi and they fixed it with no issues and a fair price. I have already brought my car back for an A/C repair and they fixed it the same day!Services: Air & cabin filter replacement
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October 2023 by Stacy M.
Installed a new engine in my son's Chevy Tahoe. Overhauled by GMC Yukon... and are always fair priced and honest. Best shop ever!
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September 2023 by Tanya Hymes Weeks
We recently moved to the area & needed our kids car repaired. We had no idea what was wrong with the car other than it was making noise & shaking. We also had a situation that required a quick turn around and needed the car repaired quickly. The mechanics at Velocity went above and beyond, with frequent communication, clear and easy to understand pricing, and had the car ready to go exactly when we needed it.It’s hard to find a quality mechanic you can trust and these guys are the real deal! We feel very comfortable allowing our children to drive this car now, and Velocity has saved us from having to buy a new car!Services: Transmission
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September 2023 by Andre Mullin
I was referred to them and had a pleasant experience. Fast and honest service at good pricing. You have yourself a returning customer!Service: General repairs & maintenance
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August 2023 by Stacy Sullivan-Methvin
They have an awesome team at Velocity. Great prices and respectful service. They have replaced an engine for me and done a complete overhaul on my other car. They are fast and competent. Thanks to ALL OF YOU!
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August 2023 by Michael Sanders
My experience with Velocity has always been great. They are friendly, honest and do quality work. I highly recommend them.
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August 2023 by Diane Winston
The owner& staff are knowledgeable & caring!I had a particular issue going on with my Special equipped vehicle...rather than experiment with my van...They felt it was better to take it elsewhere...I felt it was an A+++ not to make matters worse for $$ but to refer my van someplace more familiar with problem!