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July 2024 by Luis Rivera
No wonder Walgreens is going to be bankrupt within the next decade.
Brought a prescription in to fill @5pm
Was told it would be ready by 650, and that I would receive a message letting me know it would be ready, never received a message, and I called at 725 and the IvR told me it was ready for pick up.
Came in the door ar 803; and was told pharmacy was closed, I asked if there was something they can do, the pharmacy was still there, and I was told there was nothing they could do.
I chose not to believe that something could have been done, was told to come back tomorrow at 9.
This was a very important medicine , now I am forced to be in pain, for another night, because Walgreens failed to do their job.
Last time I use their services, the last time I was here was an unpleasant experience as well
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July 2024 by A F
Terrible service. They had no one in Photo so I went up to the front to ask for help, since 2 of them were up there. They said they would help me, after they quit gossiping. Went and picked up my own photo and brought it to the front. First and last time in this store.
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May 2024 by Todd S.
Slowest pharmacy in the world
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May 2024 by Tyler Koch
I waited 30min in the pharmacy line. Only to get home and figure out my prescription is filled wrong. I then called to fix it, and they hung up on me after 25 min on hold.
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March 2024 by madelynn dunn
Changed my pharmacy to here since i just moved, i usually go to cvs. They tried to charge me for a medication that is covered fully by my insurance at every other pharmacy ive been too. They stated i have another insurance on file that i never have had and that because i had that one i couldnt use my actual insurance, i Called my insurance and they said it should be covered and that i dont have another insurance linked and that they called walgreens and they stated they didn't even have my insurance on file at all which is a lie because i went up there Waited 30 minutes for them to still try and charge me after the fact i told them that i didn't have a 2nd insurance and that my current insurance did cover it. I sent the medication into cvs and picked it up with no issues.
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March 2024 by Mike G.
I went to Walgreens inside and asked to get a prescription filled. A nice lady at the counter told me it would cost something like $183 or there abouts, I told her I couldn't afford that and started to turn away to leave, but this lady said let me try something, and she then told me it would only be $22 and some odd sense. I was wowed by her help.
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February 2024 by Amanda L
Negative 4 stars....beware the employees will steal your medication...went to go pick up my medicine one particular medicine was NOT in the bag but they rang it up as if I picked it up...called them back and they are calling me a liar and they refuse to do inventory...they said the cameras showed them put it in the bag...they called me back 5 min later...you don't have time to look at the cameras in 5 min....I will be calling the corporate office...worst customer service ever...I will be filing a police report on the short skinny black girl
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November 2023 by Nic R
Mohammed Ahmed refused to fill a prescription because he claimed the doctor was out of area. The doctor is located in Houston 20 minutes away from the Walgreens location. The manager in the morning that I spoke with said that she would have the medication in stock and to call back. Clearly, Mohammed is not understanding company policy and is discriminating which keeps patients from getting their medication. There are life-threatening conditions involved. I have filled prescriptions from my Houston doctor in Seabrook and Webster, without any sort of issue. For some reason, the Lamarque location has their own set of rules and refuses service to customers at their discretion, which is not legal if it is based on discriminatory judgment. Avoid this location at all costs. They will be reported to the appropriate authorities and will receive proper reprimand if not worse. Big mistake.
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August 2023 by Diamond Hinton
Not helpful
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July 2023 by Star Fish
Friendly staff in Pharmacy
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May 2023 by Will S
Always a hassle trying to get prescriptions here. Hard to get someone to answer the phone too.
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May 2023 by Rosa Mireles
Where are the employees at?needed help in photo center. Cashier called for help twice and no one ever came to help.
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January 2023 by Fairmont Oaks Pasadena
I've called 3 times and the pharmacy has left me on hold for more than 20 minutes each time. Then they hang up. What a sorry service
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December 2022 by Elizabeth Cooper
This place is sad!!! One lady that works in the pharmacy messed me up so bad! She called me and told me I didn’t have any available scripts on my meds when I had 2 days left and 2 refills available!So because of her action!! I’ve had to go back and forth from my mail order to them all DAY!! Just to oh boy be on the phone with my insurance company now!!Thank you to the one employee that needs to be retrained or go somewhere else!I hope I don’t ever have to use this pharmacy again!
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December 2022 by Michael Gahn
Good luck getting them to answer the phone. I’ve been put back on hold over 15 times.
